Title: The West Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The West Hotel & Spa Hotel with a full-service spa, steps from Hanoi Old Town Night Market ## Photo gallery for The West Hotel & Spa ![Reception - The West Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/baa0125f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot stone massages, Thai massages, sports massages - The West Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/13c1e0e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Bedroom, City View - The West Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/ec9c0e9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Room, 1 King Bed, City View - The West Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/7904b620.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - The West Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/b9f3c76d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Hoan Kiem Lake, The West Hotel & Spa offers a tranquil retreat with a free breakfast buffet and sports massage at the onsite spa. Unwind with in-room WiFi, dine at the restaurant, and take advantage of luggage storage, concierge services, dry cleaning/laundry services - all made possible by the helpful staff that previous guests rave about. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Laundry - Housekeeping - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83508255&PinnedHotelID=83508255&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Room ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/e49fbced.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Fan Blackout drapes/curtains Hair dryer - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Bedroom, City View ![Deluxe Room, 1 Bedroom, City View](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/7ca1dbf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, City View 8.8 Excellent 6 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Blackout drapes/curtains Separate bedroom Fan - 269 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/9339b3a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 3 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Blackout drapes/curtains Separate bedroom Fan - 291 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Junior Room, 1 King Bed, City View ![Junior Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/8eb62611.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed, City View 8.8 Excellent 3 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Blackout drapes/curtains Separate bedroom Fan - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Room ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/1210fecb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 8.0 Very good 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Blackout drapes/curtains Separate bedroom Fan - 388 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Large Twin Bed and 1 Queen Bed ### View all photos for Family Room ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/1210fecb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Fan Blackout drapes/curtains Hair dryer - 409 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Double Room ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83510000/83508300/83508255/f88b2707.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Fireplace Air conditioning Heating Smart TV Fan Blackout drapes/curtains Hair dryer - 248 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-The-West-Hotel-Spa.h83508255.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-The-West-Hotel-Spa.h83508255.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03369%2C105.85101&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HMe3F4zU98tUK_33eGDnD0ryU68=) 23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, 100000 #### What's nearby - Hanoi Old Town Night Market \- 1 min walk \- 0.0 km - Hoan Kiem Lake \- 2 min walk \- 0.2 km - Thang Long Water Puppet Theatre \- 3 min walk \- 0.3 km - Quan Chuong Gate \- 7 min walk \- 0.6 km - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.7 km #### Getting around - Hanoi Long Bien Station - 6 min drive - Noi Bai Intl. Airport (HAN) - 40 min drive #### Restaurants - ‪Bancông Cafe & Restaurant - ‬3 min walk - ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk - ‪Bami Bread (Bánh Mì Bami) - ‬1 min walk - ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬2 min walk - ‪MẸT Vietnamese restaurant & Vegetarian Food 3 - ‬1 min walk ## About this property ### The West Hotel & Spa Upscale hotel near Hoan Kiem Lake Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near The West Hotel & Spa, which provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Treat yourself to a sports massage at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests. Other perks include: - Airport pick-up service (surcharge), concierge services, and smoke-free premises - Luggage storage, tour/ticket assistance, and an elevator - A front-desk safe and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guestrooms at The West Hotel & Spa have comforts such as fireplaces and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Extra amenities include: - Heating and fans - Designer toiletries, showers, and hair dryers - 32-inch Smart TVs with digital channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![King Room with Balcony](https://images.trvl-media.com/lodging/96000000/95940000/95937500/95937424/126d3852.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Liliane Hotel and Travel Old Quarter - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 117 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=95937424&PinnedHotelID=95937424&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8990000/8987600/8987573/657a0949.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Harmonia Hotel & Spa Old Quarter - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8987573&PinnedHotelID=8987573&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/22000000/21810000/21809200/21809178/676751c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Rooster Hotel Old Quarter - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 3,551 reviews CA $46 CA $52 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=12747548&PinnedHotelID=12747548&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5900000/5891100/5891046/a81f783d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Art Hotel Old Quarter - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 658 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=5891046&PinnedHotelID=5891046&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/38000000/37050000/37045400/37045397/26257eb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matilda Boutique and Spa Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 334 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=37045397&PinnedHotelID=37045397&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/104000000/103990000/103989900/103989889/3d4a9d82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eliana Premio Hanoi Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 81 reviews CA $119 CA $135 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=103989889&PinnedHotelID=103989889&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport pick-up shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:30 AM to 9:30 AM - A restaurant - Free daily manager's reception ### Things to do - Full-service spa ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Full-service spa - Hot stone massages - Spa open daily - Sports massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (47 inch wide door) - Hardwood flooring in public areas ### More - 1 building - 9 floors - Built in 2022 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch smart TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Electrical adapters - Fan - Fireplace - Heating - Iron/ironing board on request - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a security system ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The West Hotel & Spa Hotel The West Hotel & Spa Hanoi The West Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is The West Hotel & Spa pet-friendly? ### How much does it cost to stay at The West Hotel & Spa? ### How much is parking? ### What time is check-in at The West Hotel & Spa? ### What time is check-out at The West Hotel & Spa? ### Does The West Hotel & Spa provide a shuttle to the airport? ### Where is The West Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The West Hotel & Spa Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 111 8 - Good 46 6 - Okay 7 4 - Poor 9 2 - Terrible 4 ### 8.8/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### David Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely Breakfast , comfy Bed , Friendly staff ##### David Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Hong Nov 9, 2025 Liked: Property conditions & facilities Staff is nice ##### Hong Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Daniel Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Hanoi Old Quarter. Staff very helpful and breakfast was excellent. Great value for money. ##### Daniel Stayed 2 nights in Sep 2025 ### 8/10 Good #### Hong Nov 15, 2025 Liked: Cleanliness, staff & service Thank you to all staffs ##### Hong Stayed 1 night in Nov 2025 ### 8/10 Good #### CORY GLEN Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly, helpful, and prompt. Rooms were clean and comfortable. Weekend night markets are right on your front step! Would stay again! ##### CORY GLEN Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### CAROL Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very polite and helpful. Our room was clean and comfortable with a good size tv. Highly recommend. ##### CAROL Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Franklin Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was good, especially the pho! Room was clean and AC was nice and cold. The staff members were so friendly and helpful! Really appreciated Leo’s assistance at check-in and throughout our stay! ##### Franklin Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Amy Nov 19, 2025 Liked: Cleanliness Disliked: Amenities The staff was nice. The bathroom was not new, shower was a bit faulty, low water pressure. The lobby is very small. Hotel associated car service arrangement kept getting delayed from original departure time. ##### Amy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tae Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location in old quarter! ( in front of hotel is where the night market occurs on weekends) Breakfast has variety of items and delicious. Staff were very kind and professional and friendly. Speaks English well. Room is spacious and clean. I would like to stay again when I visit Hanoi. ![](https://a.travel-assets.com/ugc/hotel-reviews/e409bdd1-f12a-42b0-b073-03e694bab4d3-1760064329906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/060da049-b399-43de-af17-d65c8b4513ea-1760064329540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4cc9f76-77f6-4e63-9bb9-5094237fb9e7-1760064329912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f995265-5648-4c18-b8fb-2bd5e50d6bb8-1760064329861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tae Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Roger Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay , helpful ##### Roger Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mary Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, bed was fantastic and staff were amazing. Hotel had everything we needed. Would stay here again. ##### Mary Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Craig Jul 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing, friendly , took an interest in you and made you feel special. A great little hotel run by great people. ##### Craig Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Darla Aug 16, 2025 Liked: Staff & service This hotel is in the hart of all the shoping and food but it is noisy ##### Darla Stayed 2 nights in Aug 2025 ### 8/10 Good #### TAICHI May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, friendly staff, clean room ##### TAICHI Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Barhana Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing!!!! Their service is 10 out of 10! ##### Barhana Stayed 1 night in Jul 2025 ### 8/10 Good #### Piotr Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities T ##### Piotr Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Clara May 27, 2025 Liked: Staff & service, property conditions & facilities Staff is very friendly. Buffet breakfast good. Location very convenient. ##### Clara Stayed 1 night in May 2025 ### 10/10 Excellent #### Catherine Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's very close to the lake, the stores and the restaurants. ##### Catherine Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lance Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Central spot, double glazed windows kept the busy street noise away ##### Lance Stayed 3 nights in Jul 2025 ### 8/10 Good #### William Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasent Excellent staff, breakfast is ok.The room is clean, the hot water is not warm enogh. The snacks in the room were expired, we ate one without noticing until after and had to pay for it. Leo is a great kid! ##### William Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anne Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very small compared to the photos! Located on a very convenient location. Hotel has a very odd layout to get to the rooms. Staff are very nice. We had an early flight and we left the hotel at 4:15\. They packed our group of 13, to-go breakfast bags. ##### Anne Stayed 1 night in Aug 2025 ### 10/10 Excellent #### oksana Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, close to main attractions ##### oksana Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mark Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The West is in a great location in Hanoi, on top of everything. The road turns into a market at weekend, was no problem at all and great to have on your doorstep. Mick the manager is very helpful as is Leo and the rest of the team. Room was lovely and we stayed in Room 401 with a great view of street from balcony. Plan to visit Hanoi in April next year and would definitely book again. ##### Mark Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Ayla Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and friendly. They recommended local food spots to eat at and offered us an early check in ##### Ayla Stayed 1 night in Mar 2025 ### 8/10 Good #### Michael Apr 15, 2025 Liked: Staff & service, room comfort Just in the center of old town, walking distance to most things ##### Michael Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [Sofitel Saigon Plaza](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sofitel-Saigon-Plaza.h200805.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Hyatt Regency Danang Resort and Spa](https://www.expedia.ca/Da-Nang-Hotels-Hyatt-Regency-Danang-Resort-And-Spa.h4624340.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Muong Thanh Luxury Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Muong-Thanh-Luxury-Saigon-Hotel.h54177011.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [WINK HOTEL SAIGON CENTRE, Unscripted by Hyatt](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Wink-Hotel-Saigon-Centre.h57142624.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)