3 Star Hotels in Downtown Phoenix CA $131

"I enjoyed my stay overall. The room was clean, and the bed and pillows were very comfortable. The location is also very convenient you can walk to nearby bars and restaurants, and it’s close to the airport. However, my experience at the front desk was disappointing. The agent was not welcoming or friendly at all. Her attitude made me feel like I was bothering her, and she openly mentioned to a coworker that she was ready to go home, which felt unprofessional and inappropriate in front of a guest. Customer service is a key part of the guest experience, and this interaction did not reflect that. Because of this, I am giving 4 stars instead of 5. I hope management addresses this, as the rest of the stay was otherwise very good, and the hotel has great potential. "

" Good"

"This establishment lists free WiFi and a restaurant in the lobby as amenities. The WiFi does not function and the restaurant has been closed for some time. There are other places to eat nearby, but without WiFi a guest cannot read a newspaper, verify ticket purchases/sales, find attractions on a map app . . . . I was so disappointed I checked out 17 hours early."

"The rooms were very clean. We walk to most places. One staff was very rude in the restaurant area. "

"The hotel was central to everything and the staff was very friendly. "

"Convenient location "