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Hampton Inn & Suites Phoenix Downtown

Photo gallery for Hampton Inn & Suites Phoenix Downtown

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Room Amenity
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
77 E Polk St, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center7 min walk
  • Popular LocationPhoenix Suns Arena9 min walk
  • Popular LocationArizona Science Center13 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighborhood, Hampton Inn & Suites Phoenix Downtown is in the city center. The area's natural beauty can be seen at Desert Botanical Garden and Tempe Town Lake, while Phoenix Convention Center and The Van Buren are cultural highlights. Looking to enjoy an event or a game? See what's going on at Phoenix Suns Arena or Chase Field. Enjoy the great outdoors with mountain biking, mountain climbing, and horse riding, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk
  • Phoenix Symphony Hall - 7 min walk
  • Phoenix Convention Center - 7 min walk
  • Phoenix Suns Arena - 9 min walk
  • Arizona Science Center - 13 min walk

Getting around

  • Van Buren - 1st Ave Station - 3 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • Downtown 77 — 1 min walk
  • Province — 2 min walk
  • Seamus McCaffrey's — 4 min walk
  • Valley Bar — 5 min walk
  • District American Kitchen — 5 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

3-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. All 210 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free local calls are among the other amenities available to guests. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37.00 per night)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (460 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 37.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 581 out of 938 reviews
5 - Excellent 62%
Rating 4 - Good. 226 out of 938 reviews
4 - Good 24%
Rating 3 - Okay. 73 out of 938 reviews
3 - Okay 8%
Rating 2 - Poor. 32 out of 938 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 938 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - close to restaurants. Staff extremely nice and professional.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone did scream at the early morning,we couldn’t get sleep as well.
Stayed 7 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in Staff nice and Professionally
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Front desk staff was rude and only valet parking, seriously? The bathroom was dirty when we first came into our suite. Suites are also very small. I regret staying here.
Stayed 3 nights in Jun 2021