4/5 Good
Verified traveller
Travelled with partner
Aug. 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Hampton Inn & Suites Phoenix Downtown
Photo gallery for Hampton Inn & Suites Phoenix Downtown
Overview of Hampton Inn & Suites Phoenix Downtown
Hampton Inn & Suites Phoenix Downtown
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Air conditioning
- Restaurant
- Gym
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
77 E Polk St, Phoenix, AZ, 85004
Explore the area
- Phoenix Convention Center7 min walk
- Phoenix Suns Arena9 min walk
- Arizona Science Center13 min walk
- Phoenix, AZ (PHX-Sky Harbor Intl.)12 min drive
Choose dates to view prices
About this area
Phoenix
Located in Phoenix's Downtown Phoenix neighborhood, Hampton Inn & Suites Phoenix Downtown is in the city center. The area's natural beauty can be seen at Desert Botanical Garden and Tempe Town Lake, while Phoenix Convention Center and The Van Buren are cultural highlights. Looking to enjoy an event or a game? See what's going on at Phoenix Suns Arena or Chase Field. Enjoy the great outdoors with mountain biking, mountain climbing, and horse riding, or hop on a bike rental nearby and explore all the area has to offer.
View in a map
What's nearby
- Arizona State University - Downtown Phoenix - 2 min walk
- Phoenix Symphony Hall - 7 min walk
- Phoenix Convention Center - 7 min walk
- Phoenix Suns Arena - 9 min walk
- Arizona Science Center - 13 min walk
Getting around
- Van Buren - 1st Ave Station - 3 min walk
- Sky Harbor International Airport (PHX) - 12 min drive
Restaurants
- Downtown 77 — 1 min walk
- Province — 2 min walk
- Seamus McCaffrey's — 4 min walk
- Valley Bar — 5 min walk
- District American Kitchen — 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 37.00 per night)
Food and drink
- Free on-the-go breakfast available daily 6:00 AM–10:00 AM
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
Family friendly
- Free cribs/infant beds
- Free rollaway/extra beds
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Dry cleaning service
- Housekeeping (once per stay)
- Luggage storage
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (460 square feet)
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- Handrails in stairways
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Shared microwave
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Free rollaway beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 50-inch LCD TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
Similar properties
See similar properties
Phoenix
Downtown Phoenix
3 star
Guest rating 4+
Business-friendly
Washer and dryer
Air conditioned
Hotel
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 37.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.1/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
Aug. 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
4/5 Good
Verified traveller
Jul. 28, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021
5/5 Excellent
Verified traveller
Jul. 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
2/5 Poor
Verified traveller
Travelled with family
Jul. 22, 2021
Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2021