"Take the tours they offer! Educational, beautiful and fun! One of the most beautiful places I’ve stayed. Breathtaking property, comfortable, clean room, excellent food, (a little pricey but as expected when paying the gringa tax ;) Will return. "
"I recently stayed at Alea Tulum, and overall, it was a delightful experience.
Positives:
The hotel itself is stunning, with elegant décor and a welcoming atmosphere. My room was impeccably clean and well-maintained throughout my stay. I particularly appreciated the daily replenishment of the minibar, which added a nice touch of convenience and luxury.
The standout feature of hotel is undoubtedly the staff. They were the most amazing team I've ever encountered at a hotel. From the warm...
"We had a great experience at Cielo Maya hotel and loved the beautiful beach view and infinity pool! It was very clean, quiet, and comfortable! Staff were excellent and the breakfast was delicious! The room was very comfortable with air conditioner and ceiling fan. "
"Beautiful secluded property with amazing food and amenities. Most of the staff was extremely kind and attentive. I have two downsizes however that stopped me from giving 5 stars. The power went in and out and we had no A/C 2 out of 3 nights stay and even though it wasn't the resorts fault I think they could have offered something for inconvenience of having two nights of uncomfortable sleep (ie partial room refund, free menu item etc). Also some of the dinner staff just stays on their phones...
Casa Cenote Hotel - Cenote and Ocean Front King Suite
Casa Cenote Hotel - Cenote and Ocean Front King Suite
Tulum
8.6 out of 10, Excellent, 7 reviews
8.6
Excellent
7 reviews
"This place was AMAZING! The property and views were incredible, located across the street from a fun cenote, and the hospitality was the best I’ve experienced in all my travels. I highly recommend staying here, it is such a treasure and wonderful value for what you get! The host was such a huge help organizing excursions and checking us in which made the trip seem less and smooth."
"The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"This resort is amazing and the people that work there are what makes the resort spectacular. From the time we arrived to check-in, Nayeli at reception was so welcoming and personable that she made us feel like we were right where we belonged for our vacation. After drinking the champagne we were given at reception, we then met with concierge to select our dining & excursions. Paola was great at searching for all the available specialty restaurants to reserve our spots for the days we were there. This was great to do ahead of time because it allowed us to plan our activities. We booked our excursion at Xplor at the hotel & it was the best decision. The price, ease, and hospitality of the gentleman there was unmatched. Upon finishing up with concierge, the bell-hops took us via shuttle to our rooms.
The food was yummy at the buffet style snack area, for breakfast, and everywhere else we ate. The staff were very accommodating & there was no shortage of staff. The "Luxury" in the resort's name I think is meant for the way the staff treats the guests & waits on them because it's unmatched.
Specialty restaurant Ku'uk was my favorite of the ones we tried. The decor is outstanding, the service was excellent, and the food was great.
Breakfast at Katok was my favorite spot, the healthy options, mimosas, and yummy food. The decor in this restaurant & views are unbelievable. Right by the adults only infinity pool, across from the beach - just wow.
Excellent resort!!! "
A verified traveller from Pembroke Pines stayed at Bahia Principe Luxury Akumal - All Inclusive
"Great value for your dollar! Expedia VIP granted us an upgraded bracelet to allow us into the neighbouring resort. Highly recommended this as the food at Coba is mediocre, the Akumal resort however had amazing food. On par with premium Vegas buffets.
VIP premium also got us a free bottle of Tequila to take home.
The entertainment was excellent. We saw the Blackbird show and were very impressed.
AC at Coba doesn't go bellow 20•C which can be rough.
Overall would highly recommend with the caveat that you get the upgraded bracelet. "
A verified traveller from Halifax stayed at Bahia Principe Grand Coba - All Inclusive