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"LA DIRECCION DEL HOTEL NECESITA ACTUALIZARSE, ASI MISMO OFRECER LA ACLARARION DE LOS CUATRO RECINTOS (TRS, COLONIAL, WHITE SAND Y KANTENAH) SON DEL MISMO RESORT EL PALADIUM , ESTUVE PREGUNTANDO EL EL AEROPUERTO, EN COMPLEJOS CERCANOS AL PALADIUM Y NADIE COPNOCIA EL" TRS", ESO ,ME PREOCUPO, EN REFERENTE A LA ESTANCIA E INSTALLACIONES RESULTARON EXCELENTES, DESTACO LA ATENCION DE TODO EL PERSONAL QUE SIEMPRE ESTUVO ATENTO A NUESTRAS NECESIDADES TANTO EN LA VILLA COMO EN EL RESTO DE TODAS LAS INSTALACIONES , DENTOR DE RESTAURANTS, GAME ROOM, ETC, CONSIDERO SOLAMENTE QUE EL HOTEL DEBERIA RECONOCER MAS A ASU PERSONAL PARA FOMENTAR SU MOTIVACION Y SUPERACION DENTRO DEL MISMO GRUPO EMPRESARIAL. HAY MUCHO TALENTO DENTRO , GRACIAS"

"Amazing experience. Christopher at the front desk was very helpful. "

"Had a wonderful stay with my family. Everything worked out very nicely!"

"The location of the hotel was spectacular, and it was very quiet and clean. Edgar and Diana, among other staff, were amazing throughout our visit and helped us greatly. Thanks for everything!"

"Buffet food good"

"The staff is very friendly! At night you feel like you’re the only people in the world. Very beautiful views."

"Great time and relaxing!"

"The place is amazing ❤️"

"Great value for your dollar! Expedia VIP granted us an upgraded bracelet to allow us into the neighbouring resort. Highly recommended this as the food at Coba is mediocre, the Akumal resort however had amazing food. On par with premium Vegas buffets. VIP premium also got us a free bottle of Tequila to take home. The entertainment was excellent. We saw the Blackbird show and were very impressed. AC at Coba doesn't go bellow 20•C which can be rough. Overall would highly recommend with the caveat that you get the upgraded bracelet. "