Title: Cielo Maya Beach Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cielo Maya Beach Tulum On private beach with outdoor pool, near Soliman Bay ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/c43d1a34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/673f4f71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/3fef9b0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/5a009f06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/958c8c56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available. VIP Access 8.8 Excellent ## Popular amenities - - - - - Spa - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16013932&PinnedHotelID=16013932&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/82b8ea32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront 9.0 Wonderful 20 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Smart TV Premium bedding Down duvet Separate bedroom - 538 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/ad70561c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed, Garden Area 9.4 Exceptional 14 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Premium bedding Down duvet Hair dryer - 538 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/20337912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area 9.6 Exceptional 8 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Premium bedding Down duvet Hair dryer - 538 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/17000000/16020000/16014000/16013932/ece38475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Smart TV Sofa bed - single Down duvet Premium bedding - 645 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/b802d394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews CA $418 CA $578 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,969 reviews CA $508 CA $508 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/ce1eded2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Maya Tulum by G Hotels Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 7.8 Good 400 reviews CA $117 CA $146 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,601 reviews CA $559 CA $682 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2810000/2802600/2802513/5f7331cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,002 reviews CA $337 CA $413 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Family Selection At Grand Palladium Kantenah Resort & Spa - 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Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 588 reviews CA $618 CA $618 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![Private beach, sun loungers, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 126 reviews CA $681 CA $871 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 220 reviews CA $276 CA $369 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64fe7ca-7ad8-471a-9485-3ee6edd89976&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cielo-Maya-Beach-Tulum.h16013932.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cielo-Maya-Beach-Tulum.h16013932.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.26668%2C-87.39068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iWJ9bWew26NGAB6m-0CbkDeXBcw=) TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760 #### What's nearby - Cenote Manatí - 2 min walk - 0.2 km - Tulum National Park - 14 min walk - 1.2 km - Jaguar Park - 14 min walk - 1.2 km - Soliman Bay - 3 min drive - 2.2 km - Xel-Há Park - 10 min drive - 12.0 km #### Getting around - Tulum Intl. Airport (TQO) - 61 min drive #### Restaurants - ‪Chula Vista - ‬10 min drive - ‪Xula Vista Restaurant - ‬10 min drive - ‪World Cafe - ‬7 min drive - ‪Seaside Grill - ‬7 min drive - ‪La Cocina Del Pueblo - ‬10 min drive ## About this property ### Cielo Maya Beach Tulum Upscale family-friendly hotel near Soliman Bay Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a sports massage, a body scrub, or a body treatment. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like snorkeling, kayaking, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby - Concierge services, smoke-free premises, and beach towels - Luggage storage, beach umbrellas, and tour/ticket assistance - Guest reviews speak highly of the helpful staff Room features All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Other conveniences in all rooms include: - Down comforters and free cribs/infant beds - Free toiletries and hair dryers - 55-inch Smart TVs with streaming services and premium channels - Ceiling fans and daily housekeeping ## Similar properties ![Building design](https://images.trvl-media.com/lodging/9000000/8380000/8371800/8371779/293a608f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mereva Tulum Tulum - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 619 reviews CA $145 CA $180 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8371779&PinnedHotelID=8371779&HadPinnedHotel=true®ionId=-1&adults=2) ![Sky View](https://images.trvl-media.com/lodging/32000000/31850000/31843200/31843159/8f7d0d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alea Tulum Tulum - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 435 reviews CA $154 CA $190 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=31843159&PinnedHotelID=31843159&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 572 reviews CA $72 CA $91 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 99 reviews CA $94 CA $119 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 920 reviews CA $182 CA $226 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 65 reviews CA $108 CA $136 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/d753ea0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 195 reviews CA $111 CA $139 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/71000000/70840000/70832600/70832567/d0f25e94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nerea Tulum Tulum - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 124 reviews CA $184 CA $227 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=70832567&PinnedHotelID=70832567&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 618 reviews CA $232 CA $326 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Cabin, 1 King Bed, Balcony, Sea Facing](https://images.trvl-media.com/lodging/49000000/48900000/48890700/48890661/w5998h4000x2y0-50a44851.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Esperanza Hotel Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 110 reviews CA $134 CA $169 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=48890661&PinnedHotelID=48890661&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Arcade/game room - Bicycle rentals - Boat tours - Children's pool - Kayaking - Outdoor pool - Playground - Snorkeling - TV in common areas ### Family friendly - Arcade/game room - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the bay - Picnic area - Pool loungers - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No elevator - Well-lit path to entrance ### More - 2 floors - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Free crib - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 55-inch smart TV with premium digital channels - Streaming services ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 140 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Cielo Maya Tulum Cielo Maya Beach Tulum Hotel Cielo Maya Hotel Cielo Maya Cielo Maya Beach Tulum Hotel Cielo Maya Beach Tulum Tulum Cielo Maya Beach Tulum Hotel Tulum ## Frequently asked questions ### Does Cielo Maya Beach Tulum have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Cielo Maya Beach Tulum? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on Nov 19, 2025 start from CA $144.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tulum-Hotels-Cielo-Maya-Beach-Tulum.h16013932.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cielo Maya Beach Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This property doesn't offer parking. ### What time is check-in at Cielo Maya Beach Tulum? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Cielo Maya Beach Tulum? > Check-out is at noon. ### Does Cielo Maya Beach Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies. ### Where is Cielo Maya Beach Tulum located? > Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cielo Maya Beach Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 395 8 - Good 100 6 - Okay 41 4 - Poor 26 2 - Terrible 23 ### 8/10 Good #### Gustavo Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything ##### Gustavo Stayed 4 nights in Sep 2025 ### 6/10 Okay #### John Oct 13, 2025 Liked: Staff & service Disliked: Cleanliness Bar offer variety ##### John Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jaime May 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place Beatiful beach hotel Very courteous staff Tasty food ##### Jaime Stayed 2 nights in May 2025 ### 8/10 Good #### Del Jun 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice & quiet place for couples really recommended. ##### Del Stayed 6 nights in May 2025 ### 10/10 Excellent #### Eric Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay ##### Eric Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christian Joan Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Property location is greant ##### Christian Joan Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Hannah Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything about our stay was perfect! ##### Hannah Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Ashleigh Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My sister recently stayed at Cielo Maya for a week & loved it! ##### Ashleigh Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Rene Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views, very friendly staff ##### Rene Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Erikha Amaliz Apr 7, 2025 Liked: Staff & service, amenities, property conditions & facilities My boyfriend and I had the best time here! The staff was amazing, there was a lot to do nearby as well 10/10 would recommend ##### Erikha Amaliz Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### James Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thanks for the amazing stay my girlfriend loved it for her birthday!!! ##### James Stayed 4 nights in Mar 2025 ### 8/10 Good #### Michaela Dawn May 13, 2025 Liked: Staff & service Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well. ##### Michaela Dawn Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Jerome Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great stay. Staff were excellent. Isaac was especially helpful ##### Jerome Stayed 13 nights in Mar 2025 ### 10/10 Excellent #### john Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/CB86E21EADF0601FA77E53F56BC9178D51F2CEAC1740159430705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4F94E3EE35E36870370AFFC4438FA3CCFEE7C4541740159431483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### john Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Roxanne Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient. ##### Roxanne Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Therese Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage. ##### Therese Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maisam Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top notch service Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond. ##### Maisam Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Crispin Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean and staff very friendly and helpful ##### Crispin Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Abhijitsinh Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view ##### Abhijitsinh Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Azadeh Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos. ![Junior suite with ocean view](https://a.travel-assets.com/ugc/hotel-reviews/1758f8a8-7b67-48ca-8afc-21859c648c34-1748810724713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Azadeh Stayed 3 nights in May 2025 ### 8/10 Good #### Celia Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious. ##### Celia Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Brooke Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back! ##### Brooke Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Roseanne S Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff at Cielo Maya are so sweet and helpful. The property is beautiful, quiet, and clean. We thoroughly enjoyed our week there. ##### Roseanne S Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Juan Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome getaway , awesome view , awesome experience. Oceanview suite was beautiful ##### Juan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Fernando Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views and quiet beaches ##### Fernando Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - 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