Extended Stay America Seattle-Bellevue-Factoria

Ok, nothing special but the price was fair

The experience at the Extended Stay was okay for me. But the one thing is if you stay over one night you have to communicate to the hotel staff to come and service the room. It should not ever be this way they should check with you daily for these services.

The experience at the Extended Stay was okay for me. But the one thing is if you stay over one night you have to communicate to the hotel staff to come and service the room. It should not ever be this way they should check with you daily for these services.

Horrible. They were re-painting while we were there over the weekend. It was noisy and smelled of paint. Painters were leaning their ladders on our hotel door. When I wanted to speak to the manager about changing rooms or to get more information about the construction schedule - I was given her number, as she was "off-site" at the time. I left 3 messages and never heard back from her. I tried to call her after our stay to let her know that we were not pleased with the stay, but she still has not returned our calls. I'll never stay at an Extended Inn again.

Took one hour and fifteen minutes to finally get a room. They had also overbooked and were sending people to another location. A maid had not showed up, the manager was cleaning rooms and the lobby was full of people waiting for rooms. The desk clerk was slow, confused and though nice enough, unable to handle the stress. I personally would not stay here again and I blame this on management. Bad stuff rolls down hill!!!

Reserved a 2 queen bed room and upon checking in and entering into the room, I was shocked to see one king bed with a pull out sofa. When checked with front desk, they agrees to move me to the 2 queen bed room at 1130 pm and had no recollection of agreeing to it due to change of staff. Continued the stay in the unit although paid for 2 queen beds. Poor customer service.