Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Posted 19-Jul-2015
DO NOT STAY HERE!!!! The gals at the front desk are very nice but thats is where it ends. The room was bare, carpets old and stained. 1 blanket per room, sheets for your pull out must be signed out for at front desk. Kitchenette is EMPTY, do you need a plate, glass, fork....check it out at front desk again. Towels, again must be checked out. And if you would like a clean towel bring your dirty wet one to the office and receive a clean one. Empty your trash yourself and bring empty trash can to the office for a new bag!!! Water pressure, NONE!!! Continental breakfast included.....sure if thats what coffee and 1 granola bar is your idea of breakfast. BTW none of this is explained at check in, its a learning experience......
1 out of 5
by A verified traveller from Bellevue, WA

Beds were terrible

Posted 17-Jul-2015
Only good thin is easy access to freeway abd 10 min from Seattle downtown. No dishes in kitchen, you have to pick up "tub" of dishes at front desk. Rooms don't have coffee makers either. Mattresses are the cheapest, you can feel the springs. Absolutely no padding and they squeaked....this place needs to have better beds!!
1 out of 5
by A verified traveller from new york, ny

terrible stay

Posted 9-Jul-2015
terrible stay the problem is not cleaned only once a week.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel ok but....

Posted 21-Jun-2015
Hotel was fine for our four night stay. Manager had a room for us before noon which was great since we came in early that morning. Wanted to cook so I asked for the dishes, utensils, appliances, etc. at checkin. Manager brought them to the room quickly after getting settled. Room was clean and comfortable, a bit small, but that was fine. After being there for a bit noticed that a little better cleaning was needed - toilet had a slight ring, dust and hair in the corners, nooks and crannies. Also after the first night I noticed some flea bites on my feet. I know this hotel allows dogs so that's what I assumed they were. My daughter didn't get any though. Overall stay was ok, felt safe, convenient location despite Seattle traffic just need more attention to cleaning more thoroughly.
2 out of 5
by A verified traveller from canada

Posted 9-Jun-2015
Pros: Good location
Cons: Drains unclogged. Bathroom cleaned.
Location: Only hotel in area
The continental breakfast was packaged cookie and muffins and a bowl of oranges.
Comment from Hotel Management
22-Jun-2015 by Manager, Hotel Management
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, we will work to better explain our amenities moving forward. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
2 out of 5
by A verified traveller

Cheap hotel.

Posted 26-May-2015
Bed was hard as a rock. The bathroom wasn't clean. Will not stay again.
Comment from Hotel Management
5-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review regarding your recent experience. Please accept our apologies that your stay with us was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a clean and comfortable room with great customer service. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
2 out of 5
by A verified traveller from Washington

Disappointed

Posted 26-May-2015
Pros: The location was quiet, and the girl who checked us in the first night very nice and tried her best with clearly being swamped.
Cons: More Staff!!The guy who worked was short with you, he made sure you knew they were swamped so his motto be patient!! You waited a long time for things
Location: not sure to busy to do anything
I had issues in my first room so I was moved after it being discussed a little rudely, garbage was piled up under the stairwell when we got there and continued to grow thru the weekend with garbage spilling out into the walkway. Could not take a bath to relax and the curtain was short so we had to keep wiping it up. Asked for the kitchen items and was told at first there was no pots or pans they would have to find them....thats the whole reason for staying to be able to cook. It was a holiday weekend which I understand can be hectic so finally after a long wait got some but never got drinking glasses just coffe mugs, no cutting board or colander. It looks like they are short staffed and stressed so you were treated a little rude and had some interesting comments. We stayed in the same hotel in Reno and by far this was a disappointment it did the job for the weekend but we will not be back.
1 out of 5
by A verified traveller

its the worst hotel I meet in my USA travelling.

Posted 23-May-2015
so teribble hotel I never been in. can say nothing about its uncomfortable experience in it.
2 out of 5
by A verified traveller from bellevue wa

Close to freeway, only 30 min from dt seattle.

Posted 21-May-2015
Hotel looks old, room looked clean but smelt. Walls are paperthin, you can hear all your neighbors. Bed was really hard, it literally squeaked everytime you would move a 1/2 inch. Not even a coffee maker in room. We would not stay again. Hotel staff at front desk at check in was really nice.
3 out of 5
by A verified traveller from San Jose, CA

Average hotel with minimal breakfast

Posted 6-May-2015
Pros: Location
Cons: Definitely Breakfast!!! And regular room service.
Typical room with kitchen, but No utensil, you have to ask front desk for them. Breakfast is the worst with coffee and muffin only, and there is NO room service for the entire 4 days. The good is the location, close to Factoria shopping plaza with plenty of restaurants.
Comment from Hotel Management
12-May-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. While we appreciate your comments about our location, we are sorry that our grab-and-go breakfast did not meet your expectations and that our hotel amenities were not explained during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will be working with our front desk staff to ensure that our amenities are clearly communicated during guest arrivals. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.