Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

its the worst hotel I meet in my USA travelling.

Posted 23-May-2015
so teribble hotel I never been in. can say nothing about its uncomfortable experience in it.
2 out of 5
by A verified travellerfrom bellevue wa

Close to freeway, only 30 min from dt seattle.

Posted 21-May-2015
Hotel looks old, room looked clean but smelt. Walls are paperthin, you can hear all your neighbors. Bed was really hard, it literally squeaked everytime you would move a 1/2 inch. Not even a coffee maker in room. We would not stay again. Hotel staff at front desk at check in was really nice.
3 out of 5
by A verified travellerfrom San Jose, CA

Average hotel with minimal breakfast

Posted 6-May-2015
Pros: Location
Cons: Definitely Breakfast!!! And regular room service.
Typical room with kitchen, but No utensil, you have to ask front desk for them. Breakfast is the worst with coffee and muffin only, and there is NO room service for the entire 4 days. The good is the location, close to Factoria shopping plaza with plenty of restaurants.
Comment from Hotel Management
12-May-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. While we appreciate your comments about our location, we are sorry that our grab-and-go breakfast did not meet your expectations and that our hotel amenities were not explained during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will be working with our front desk staff to ensure that our amenities are clearly communicated during guest arrivals. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom O

Staff extremely helpful and gracious

Posted 23-Feb-2015
Convenient, but hard to find. Room very comfortable. amenities fine other than no dishes or flatware, which I believe can be rented from main office, or bring your own. Very clean and quiet.
4 out of 5
Recommended
for Couples
by Mayrlenfrom Venezuela

Bueno

Posted 2-Jan-2015 on Hotels.com
Todo bien
3 out of 5
Recommended
for Families
by SeYoungfrom 시애틀

청결

Posted 30-Dec-2014 on Hotels.com
방이 너무 지저분했음
1 out of 5
by A verified traveller

Just don't expect to get your room cleaned.

Posted 19-Dec-2014
They were rude when we asked to get our room cleaned. Said they would, but never did. We stayed for 4 nights.
Comment from Hotel Management
29-Dec-2014 by Manager, Hotel Management
Thank you for taking the time to write a review regarding your recent stay with us. I am sorry for the issues you encountered while inquiring about housekeeping services with the front desk. We will use your comments as a training opportunity to ensure situations like this do not happen again. Thank you so much for sharing your feedback with us. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
2 out of 5
by A verified traveller

Posted 11-Dec-2014
Pros: It was cheap.
For an "Extended Stay Hotel" it was equipped with nothing - no silverware, no plates, only cheap lightweight plastic cups. Not even a coffee maker. VERY minimalist. And cheap. And the towels were really really thin and scratchy.
3 out of 5
by A verified traveller

Ridiculous kitchen.

Posted 6-Dec-2014
Pros: Good AC.
Cons: How about a plate or bowls and even plastic silverware. A dishcloth or towel, sponge, soap, SOMETHING to wipe off counters. Total rip- off there.
Not a plate, glass, fork , coffee maker or anything to clean up with. Nothing. This is false advertising. Woman at desk was nice. Never again.
3 out of 5
by A verified travellerfrom Eastern WA

Convenient location, but noisy

Posted 3-Dec-2014
Pros: Location
Cons: Listed above, the beds are uncomfortable, the shower has mold on the grout and there are no dishes in the kitchen
Location: Factoria Mall is close, the Keg and several other restaurants
This was a one-night stay in a transition and I was disappointed. First, don't take a room on the freeway side because that is all you will hear all night. Then bring your own pillow top because these mattresses are as hard as a rock and come with a thin sheet and blanket plus the cover (Never sleep with the cover) The shower had mold between the tiles, the water never really did get hot and there were no dishes, none, in the small kitchen. Spend a few dollars more and stay at another Hotel.