Podgorica Vacation Packages

nice and clean room good breakfast

This is a good hotel with a good restaurant..however..when you're purporting to be a luxurious spa hotel and commanding luxury prices the expectation and judgment is obviously strict. From a hotel that's more expensive than any in the region guests expect a seamless luxurious perfect stay. In our case the pool and hot tub were out of order the entire weekend of our stay. In a luxury spa hotel! they did offer 30 less on massages but I dont like massages so I was displeased. Their gym is reasonably sized and equipped, however the high tech treadmills they have with large screens showing TV and YouTube and Netflix options, all don't work and aren't connected. Also there's no drinking water in the gym, only a sign that directs you across the hall to drink water in the spa...but the spa water dispenser wasn't working the entire weekend either and had no cups in the dispenser. The food in the restaurant was delicious. Period. But...at prices over 3 times that if any local restaurant...you expect world class.and It wasn't. The service, despite the restaurant being 20% occupied was extremely slow and amateur. The arugula salad we ordered was inedible, containing mostly tough woody stems impossible to eat, and was returned uneaten. In any serious restaurant in this price range, this would have immediately been noted and asked about...but here..nothing. we also received sparkling water when we requested still, and other minor issues. If you're commanding luxury prices..no excuses.

Overpriced and underwhelming. Several hidden charges, including daily residential taxes, insurance and “service charges” which are not disclosed at check in but which you’re billed for at check out (about €20 extra per each day of my stay). You will also need to pay an additional €8 “delivery charge” for room service which is unheard of. Food at the hotel is also very much overpriced and again, not worth it. The only thing going for this property is the view but any other properties on the bay can offer similar views in my opinion.

Hotel was in a great location. Short walk into town to go to restaurants/ bars in Zabljak. 30 minute drive to or hike in dormitor national park. Staff was friendly and very helpful, especially Alexander. Breakfast buffet was huge and delicious.