Zippers Waterpark Vacations

My wife and I enjoyed our stay here. Our room, although not overly luxurious, was clean, well equipped, well maintained, and the bed was comfortable . The common areas are impeccable clean and nicely equipped. This resort has three pools, two more family oriented, and one adult only. All were perfectly clean, clear, and staffed with many friendly food and drink waiters. The dining options are plentiful and the quality of food was good. We participated liked the Italian and Japanese restaurants that were onsite. The buffet was a great alternative for a quick breakfast. The thing that set this resort apart from others was the professionalism and friendliness of its staff. The front desk, staffed by Hector, Bogart, and Isaac were very helpful when my wife asked to be accommodated with a room change (she wanted a better view). The concierge staff of Diana, Roberto, and Gabriel were helpful in helping facilitate our tour and suggesting options for local dining and attractions. Julian and Pedro at the Adult pool bar did a great job keeping everyone happy with their drink and food orders. Sara from the Italian restaurant was a lovely waitress and host. And Romero the bell boy did a fantastic job facilitating us checking in And checking out with our luggage and shuttle service. We look forward to returning for another stay.

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time

Room cleaning staff always did an amazing job surprising us with little details. All the staff from cleaning to gardeners were always friendly

The breakfast was amazing, the drinks were amazing, it was very relaxing and Sam was actually super nice and friend! Stayed for four nights girlfriend’s birthday, and it was one of the best resorts!

Great spot. Amazing views and very nice accommodations. Only issue is they blasted music 8pm -2am on a Saturday and no one would sleep. Wayyyy too late and too loud!! Unacceptable for a hotel of this caliber.

Great spot. Amazing views and very nice accommodations. Only issue is they blasted music 8pm -2am on a Saturday and no one would sleep. Wayyyy too late and too loud!! Unacceptable for a hotel of this caliber.

Very nice hotel well out of the city.

Room cleaning staff always did an amazing job surprising us with little details. All the staff from cleaning to gardeners were always friendly

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

Room cleaning staff always did an amazing job surprising us with little details. All the staff from cleaning to gardeners were always friendly

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I