Shell Island Waterpark Vacations

Room was not clean nor ready when i got there. I also did not get a waterfront view. The property is huge with little directions on how to get anywhere. I also didnt feel welcomed. I would suggest peoplw

The hotel was nice, i loved the bed itself i slept soo good, the pools and hotubs were very clean for how many guests were there!! i loved that it was right on the beach and the service for food was very fast

Great time! Gorgeous property.

The hotel was nice, i loved the bed itself i slept soo good, the pools and hotubs were very clean for how many guests were there!! i loved that it was right on the beach and the service for food was very fast

Was disappointed in the hotel. Very nice looking but could not get our room cleaned in a timely manor. Getting to the room from check in was very confusing they didn’t mention you walk through the parking garage. We went back to the front desk twice until a nice lady walked us to our room. I paid for the Suite and a balcony room. The picture showed a patio set. The balcony was so small you could barely even stand out there. Lots of construction going on. The pool said there was service until 10 and never stayed open that late. We had to carry our dirty towels back because no one was at the counter so we were unable to get our towel cards back. Other than the room itself and king beds as well as the location for the boardwalk it was very disappointing. Also asked for late check out since check out is 10am but nothing opens until 11. Location was great and shuttle to the beach as well, except when they change the hours the day of your beach plans and have to make other arrangements. Positives are the room was new and nice. Location was close to everything and excursions available right outside in the boardwalk.

The view from the balcony was spectacular and the water color unbeatable! The pool was very large divided into a shallow side and a deep side - both large enough to not feel crowded. The unit was spotless and smelled fresh and clean upon our arrival. The kitchen was stocked well for cooking and eating in. The beds were comfortable and the unit spacious. Our family of 6 were comfortably accommodated.