Western Cibao Waterpark Vacations

Room was very clean 👌

very well worth the money, great amenities close to everything felt safe

Room was great, clean and everything worked. The place overall is good. The only thing I would change is they need service at the pool.

This is a great way to travel with kids and adults with different dietary needs. Everyone had a wide choice of food to eat at every meal. Plus there is always something to do. Beautiful beach and well kept grounds. The room was spacious, the bathtub and shower large and full of a lot of hot water. Limited outlets for electronics. Staff very nice and accommodating. Activity leader for kids was a great teacher and so sweet.

perfect room, spotless, great service, perfect location, great ammenities

Excellent service !!

What an amazing hotel. The staff is super attentive very personable.The food was amazing every thing was incredible. The rooms were so beautiful the pictures do it no justice. Definitely coming here again.

Room was large and had a coffee machine but it could of had a better layout as TV was in the bedroom not the living room Staff were friendly and accommodating Drinks were awful unless you just had a rum and coke/sprite or vodka and water there could of been more seating around the bar area Food was adequate

This is a great way to travel with kids and adults with different dietary needs. Everyone had a wide choice of food to eat at every meal. Plus there is always something to do. Beautiful beach and well kept grounds. The room was spacious, the bathtub and shower large and full of a lot of hot water. Limited outlets for electronics. Staff very nice and accommodating. Activity leader for kids was a great teacher and so sweet.

The staff were fantastic and the entertainment team were very engaging and friendly. The resort is smaller but amazing. The beach is gorgeous and the pool is also a highlight. However the bungalow we had seemed to be infested with cockroaches, when we spoke to the front desk they had just told us it’s expected in somewhere tropical but this wasn’t just a handful it was dozens and even went into our bags and now we need to throw them on the balcony to kill them in the cold and thoroughly wash/clean everything down. Many people spoke about getting sick, my group was totally okay and we found the buffet food to be really good. Recommend the resorts but maybe not the bungalows if you want to stay away from those roaches.

The staff was very friendly

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.

The staff was friendly and courteous.