Western Cibao Waterpark Vacations

My family and I went for a birthday celebration and it was our first trip to DR. The service and staff were excellent, very friendly and professional. The buffet was so good and a whole variety in food choices for breakfast, lunch and dinner. The room/suite was a good size and the fridge was always reloaded with water and soda each day. The drinks were okay. The beach area was always clean. The only thing that may need to improve in the near future is Wi-Fi connection and providing more towels in the rooms. We only got 2 or 3 clean towels each day and we were a party of 5. But overall I give it a 10!!!

Didn’t like the beach chairs

this was a last-minute decision, the property was very nice, my family was very happy with the room. the private patio and pool/jacuzzi were excellent. Liliana was great bringing us the breakfast that we had ordered during our stay. kirssy was very polite great at check in and check out very informative about the area. responded quickly to my questions. and always followed up. and was extremely helpful. looking forward to our next stay.

Sublime looking and breath taking is the location. I have been here numerous times and my family and I are always impress with everything. The beach is breath taking, crystal clear water and white sand. Numerous water activities available. I highly recommend this place.

Food choice excellent and great beach. Staff very friendly. Would book again.

Siempre es un placer quedarme en este Hotel, Ya es mi sexta vez en 2 años. Como miembro Gold de Expedia siempre me hacen un free room upgrade si ahy disponivilidad. En este Caso la persona que me atendio me dijo que solo si pagaba me podia dar el upgrade, cuando en mi reservacion si estaba disponible. Me quede 9 dias y luego hice otra reservacion de una noche donde sii me dieron el upgrade. es mi unica queja pero todo el personal es muy amable y el hotel es increiblemente comodo.

Mi hermana y yo permanecimos 2 noches, los trabajadores muy atentos, volvería, lo recomiendo.

Didn’t like the beach chairs

Food choice excellent and great beach. Staff very friendly. Would book again.

Didn’t like the beach chairs

The place was a little too old and needs some improvement in the rooms, tv not working, sone of the power outlets do not work, the light and ac work with the key card. Not hot water in some rooms, staff super nice and friendly. There was no paper toilet in the rooms, towels very limited. The pool was fine, food excellent.

Close proximity to the beach on one side, as well shopping just outside the resort. Staff were super friendly. The only areas of improvement would be the dining options...they are rather limited.