Auckland Region Waterpark Vacations

We booked the two bedroom Chalet. The view was amazing. Rooms were good size. Beds were comfortable. The chalets do need to be renovated however. It does look a bit run down. The TV is also on a high angle making it uncomfortable to watch anything. Other than that it was a good weekend away.

The staff and food were amazing !

While our room was comfortable & great location - the staff need to work on their customer service. We weren't advised of our free room credit on check in & even when I confirmed it with staff, it wasn't applied at check out. until I reminded them again that we were over charged. Check out is 11am but house keeping knocked on our door at 9.30am asking to make up the room. Also at check out after settling our room service bill, the receptionist asked to see the credit card we used for the bond again, which was unnecessary and a bit rude. Staff aside, the room was great.

Situated in downtown area near restaurants and harbour amenities

Near new Hotel, great room and fantastic staff, excellent location.

While our room was comfortable & great location - the staff need to work on their customer service. We weren't advised of our free room credit on check in & even when I confirmed it with staff, it wasn't applied at check out. until I reminded them again that we were over charged. Check out is 11am but house keeping knocked on our door at 9.30am asking to make up the room. Also at check out after settling our room service bill, the receptionist asked to see the credit card we used for the bond again, which was unnecessary and a bit rude. Staff aside, the room was great.

The staff and food were amazing !

Situated in downtown area near restaurants and harbour amenities

Clean rooms and it’s also spacious.

Situated in downtown area near restaurants and harbour amenities

They charged extra for parking which on booking it says it was free