South Reno Waterpark Vacations

Very nice property and rooms.

Th

$37 for a martini was a bit much. Trash in the hall way and a leaky hallway ceiling were on two different floors. Poop bags were not replaced during my three day stay. This was at the lawn in the back. The door to get to that lawn is not accessible with a room key forcing people with their dogs to walk all the way to the side doors. We used a rock to prop the door open so we could get back in. The staff was fantastic in all departments.

The rooms were cleaned. The staff was very welcoming.

Couple of issues. Food/leftovers was left in our fridge and the housekeeper was flipping the room Nextdoor. We checked in and saw the leftovers and asked if she could take them since she has a trash on her cleaning cart. She told us no twice and for us to call housekeeping. (There are no phones in the rooms). The bell boys were much more friendly and helpful and they took the trash and apologized for the housekeepers oversight. Other odd thing is they had no washcloths in the bathroom. Only two large towels and a back up bathroom floor towel. One more issue was we got there at check in time and the line to check in was probably 80 people deep with self check in line being 50 people deep. That was on a Sunday.

Stayed here in the spring and when I returned in the summer. Great vibes.