Mugello Waterpark Vacations

The hotel is fine if you need a bed and AC near the heart of Firenze. Their WiFi only consistently works in the lobby. My phone was stolen when I arrived at the train station. Apple was able to help me replace it. I had to spend much of my first two days in Florence at the Apple Store to retire my iCloud backup to the new phone since the hotel WiFi didn’t work in my room. It wasn’t feasible for me to spend the day in the lobby. At least there was good AC at the Apple Store. I wouldn’t stay here again. It may be good for You if you don’t need to access WiFi from your room

Agradable estancia. Excelente servicio. La habitación la mantenían siempre limpia. Todo queda cerca del área. Muy recomendable

It was not entirely clean, the staff don't do much. Breakfast is from the day before. Air conditioning excellent.

It’s a beautiful property, but be aware that it is secluded and that the restaurant menu is quite limited and after a couple of days, we were happy to go elsewhere. The waiting staff was attentive and nice, front desk not as much (maybe the la guard barrier?)

Wonderful stay, attentive staff, very clean room. The spa facilities are very high quality and had a lovely massage. Good choices for breakfast. I would certainly recommend staying here, the spa was a particular highlight that is free for guests to use.

This hotel is the definition of La Dolce Vita! Starting from the beginning, when first arrived to the hotel, they picked up our bags, showed us around the property and responded any questions that we had. Elisa was amazing! She showed us around the property, he gave us recommendations of where to go in Siena, and was super friendly and welcoming! The hotel has excellent amenities and everything that you need. The pool is wonderful, and the pool bar is amazing. Excellent service. Their breakfast area is beautiful, and they provide a very diverse breakfast. It was really good! In addition, their restaurant La Tinaia is phenomenal and Michelin star. They have a great wine selection and excellent food. They also have valet parking service, which is very convenient. All of the staff were very welcoming and nice! Thank you to the pool Bar bartender whose name I cannot recall, and also thanks to Elisa, Virginia, Davide, Asiz, Stefano, and everyone else! You all made our stay wonderful! The rooms were excellent and very comfortable. Shower was great too. My only comment would be that the A/C was not performing to my expectation for a 5 star hotel. However, I understand that there was a Heat Wave in Europe, and that it is out of their hands. Giancarlo helped us to lower the temp of the A/C, but it still did not work. They provided a fan though, and that helped a lot! Thank you! The location is excellent! You’re about an hour away from The Mall at Firenze, close to wineries, about a 20

Agradable estancia. Excelente servicio. La habitación la mantenían siempre limpia. Todo queda cerca del área. Muy recomendable

It’s a beautiful property, but be aware that it is secluded and that the restaurant menu is quite limited and after a couple of days, we were happy to go elsewhere. The waiting staff was attentive and nice, front desk not as much (maybe the la guard barrier?)

We had a lovely stay. The room was great and the location was solid.

I had to change plans. This is the first hotel that I have ever encountered (I have traveled a lot) that had zero flexibility on changing plans. I lost my money. This site should not be listed on Expedia as it taints their image as a responsible accommodating operation.

Beautiful hotel in a very centralized portion of Florence. Very walkable. Breakfast was great and staff was fantastic! Would definitely stay here again!

It was not entirely clean, the staff don't do much. Breakfast is from the day before. Air conditioning excellent.

The hotel is fine if you need a bed and AC near the heart of Firenze. Their WiFi only consistently works in the lobby. My phone was stolen when I arrived at the train station. Apple was able to help me replace it. I had to spend much of my first two days in Florence at the Apple Store to retire my iCloud backup to the new phone since the hotel WiFi didn’t work in my room. It wasn’t feasible for me to spend the day in the lobby. At least there was good AC at the Apple Store. I wouldn’t stay here again. It may be good for You if you don’t need to access WiFi from your room

Overall very good experience. Breakfast was good but coffee would have been better.