Mugello Waterpark Vacations

Clean room, convenient location. has AC and lift. Breakfast was ok. Would stay again

Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.

Upgraded room Staff all amazing Perfect location

The hotel lobby vibe is very energetic and positive. The staffs are amazing and helpful. My room is on the first floor with no lift access and they help us to bring up to our room and carry it down for check out. I had an injury of my wrist and needed ice compression and they were very kind to give me the ice pack for free. However, room is slightly cramped for 2 30” luggages

Wonderful property, amazing hosts. 20 minutes outside of Florence center-easy to get a taxi. My family loved everything about our stay here!

A beautiful hotel. Staff were very friendly and helpful

Lovely hotel, very friendly staff and great location just outside hustle and bustle of Florence.

Best sand beach in Italy :), Superior rooms have no views and are relatively Dark… Breakfast was very good. No comment to Staff

Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.

The staff and the look of the resort is top notch! The staff deserves 10 stars. We came for the springs and if you have not been to a pool fed from a sulfur spring, then you will be in shock like we were. We have been to many resorts with hot springs but not like this one. The pools and whole resort had a strong sulphur smell. It was even in our room which was far from the pool. There were flies everywhere, even while getting a massage, flies were buzzing and sometimes landing on me which cancelled out the relaxation of the massage. However, the resort is near the public and free falls/pools which enticed us to the area. For some reason, perhaps the flowing falls and cascading pools, there were not slime clumps floating around, no super strong sulphur smell there like at the resort. The pools should be cleaned of the floating debris more, overall, the top notch staff are amazing and the resort cannot help the way a natural sulphur spring smells or how it attracts flies.

Upgraded room Staff all amazing Perfect location

Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.

We had a wonderful stay. The hotel was beautiful, in a great location, and the staff were excellent and very welcoming. The only disappointment was the rooftop bar. On my birthday, I was told they were closing and couldn’t serve me another drink, while other guests were still being served. After I tipped €5 and politely asked again, they finally gave me a drink. That made the experience feel uncomfortable and disappointing. Other than that, everything was excellent and we really enjoyed our stay.