North Shore Waterpark Vacations

Great location, great staff, everything you need at your hands. Clean and tidy, would hughly recommend.

Everything was clean, staff were friendly and helpfully, food was fantastic along with the spa facilities

Great location. Walkable and safe. Very clean. Laundry facilities convenient. Breakfast was extraordinary.

Lovely stay

Unfortunately, I can’t recommend this is a place to stay. The hotel is clean and modern, but it has heavily preferences style over comfort and functionality. The lighting in rooms is terrible (hope you don’t want to do your make up), you also need a 10 point plan to turn the relevant lights on, and it is noisy - very noisy. I heard every car, every door open, and even just people moving about in their rooms. The staff member that helped us on arrival was a gem and got us into our room a little early after a long flight, which was much appreciated, however I had emailed the hotel more than 24 hours beforehand to ask if there was any chance of an early check in. I only received a reply a day after our check in and the response was dismissive and rude. It just said 3pm is the guaranteed check in time, but they can hold our bags if we like. They clearly didn’t check the date or the fact we had already checked in a day before. Also not helpful to tell me the check in time, as I clearly knew this, hence the email.

Unfortunately, I can’t recommend this is a place to stay. The hotel is clean and modern, but it has heavily preferences style over comfort and functionality. The lighting in rooms is terrible (hope you don’t want to do your make up), you also need a 10 point plan to turn the relevant lights on, and it is noisy - very noisy. I heard every car, every door open, and even just people moving about in their rooms. The staff member that helped us on arrival was a gem and got us into our room a little early after a long flight, which was much appreciated, however I had emailed the hotel more than 24 hours beforehand to ask if there was any chance of an early check in. I only received a reply a day after our check in and the response was dismissive and rude. It just said 3pm is the guaranteed check in time, but they can hold our bags if we like. They clearly didn’t check the date or the fact we had already checked in a day before. Also not helpful to tell me the check in time, as I clearly knew this, hence the email.

Everything was clean, staff were friendly and helpfully, food was fantastic along with the spa facilities

Everything was clean, staff were friendly and helpfully, food was fantastic along with the spa facilities

Unfortunately, I can’t recommend this is a place to stay. The hotel is clean and modern, but it has heavily preferences style over comfort and functionality. The lighting in rooms is terrible (hope you don’t want to do your make up), you also need a 10 point plan to turn the relevant lights on, and it is noisy - very noisy. I heard every car, every door open, and even just people moving about in their rooms. The staff member that helped us on arrival was a gem and got us into our room a little early after a long flight, which was much appreciated, however I had emailed the hotel more than 24 hours beforehand to ask if there was any chance of an early check in. I only received a reply a day after our check in and the response was dismissive and rude. It just said 3pm is the guaranteed check in time, but they can hold our bags if we like. They clearly didn’t check the date or the fact we had already checked in a day before. Also not helpful to tell me the check in time, as I clearly knew this, hence the email.