Hampton Roads Waterpark Vacations

Excellent customer service

The 1-bedroom apartment was average in size and amenities. We were provided only two coffee setups despite being there three nights. The bathtub had visible hair and needed a good wipedown. The bathroom sink had a resident milipede that was seen twice (I refused to touch it). Our unit had two apartments. We were in "B" and you really are at the mercy of the courtesy of your neighbor. Ours routinely came into the shared front door and then their unit door very loudly- slamming both doors several times repeatedly at all hours. The complex is large and nicely maintained. It appears to have several great options including a playground, aquatic center and minigolf. We didnt use any of them as our plans were to visit historic sites during our stay. I suggest bringing hearty snacks and beverages if visiting. We were exhausted one evening and no one would deliver... no local places or uber eats options. One restaurant stated it was too difficult to navigate the large complex and security. We ended up eating chips for one dinner as a result.

Just what I needed!! I will be back!!👍

The staff is very helpful, however the rooms need an urgent renovation, they are dingy. The cleaninless of the room can be improved as my room had traces of the previous guest. The gym is well equipped but I noticed mats were not clean and overall guests did not wipe the equipment after use. The marina was wonderful.

The staff are friendly and helpful. Smooth check in.

Great staff. Lovely property

Excellent customer service

Just what I needed!! I will be back!!👍

The staff are friendly and helpful. Smooth check in.

The 1-bedroom apartment was average in size and amenities. We were provided only two coffee setups despite being there three nights. The bathtub had visible hair and needed a good wipedown. The bathroom sink had a resident milipede that was seen twice (I refused to touch it). Our unit had two apartments. We were in "B" and you really are at the mercy of the courtesy of your neighbor. Ours routinely came into the shared front door and then their unit door very loudly- slamming both doors several times repeatedly at all hours. The complex is large and nicely maintained. It appears to have several great options including a playground, aquatic center and minigolf. We didnt use any of them as our plans were to visit historic sites during our stay. I suggest bringing hearty snacks and beverages if visiting. We were exhausted one evening and no one would deliver... no local places or uber eats options. One restaurant stated it was too difficult to navigate the large complex and security. We ended up eating chips for one dinner as a result.

Great staff and attitude toward customers.

The staff is very helpful, however the rooms need an urgent renovation, they are dingy. The cleaninless of the room can be improved as my room had traces of the previous guest. The gym is well equipped but I noticed mats were not clean and overall guests did not wipe the equipment after use. The marina was wonderful.