Portugal Waterpark Vacations

The staff is absolutely wonderful—helpful, polite, and attentive without being overly formal or intrusive. It is rare to find such genuinely high-quality service. The ocean-water swimming pool is simply stunning, probably the most beautiful one I have ever seen. We had a truly lovely stay.

Queues for everything here. Checking took nearly an hour, queues for sun beds, for food (I’ll get to the food), for drinks (you can get only 2 drinks per person, so a family of 4 need 2 members to go to the bar). Always running out of drinks around the pool. The food was terrible. I stayed for 6 days and ate in the hotel only 4 times. The worst cuts of “meat” used which resulted in mainly bones. Oh and the “kebab hut” took 30 mins to queue up for and 1 per person. So again, if the family want to eat from a snack bar they all need to queue for half an hour together. Really not what you expect from a hotel billing themselves as 4 star. Staff didn’t want to help with anything. Bars closed at 11, but last orders at 10.30 and lights turned off and kicked out at 11. You can then head to the piano bar, but must pay for the same drinks that you were just consuming in the beach bar. Additionally a security guy (PSG logo on T-shirt) would come around the pool each day at 4pm and aggressively “police” what was happening: people messing about in the pool, throwing a ball in the pool (yes! A ball!), sitting on the side of the pool drinking. All things that people were allowed to do for the 7 hours that not a single staff member was there, but at 4pm suddenly there were rules. The staff were predominantly not Portuguese and there was a huge language barrier. Don’t stay here

First ever holiday with children.. could not recommend this place enough. Main thing - cleanliness and service. Everything was as advertised and described. Whilst didnt affect our time there the only 1 thing i would say is the arcade is not included. Its 1£ per game like any other arcade which felt a bit off given its all inclusive. Otherwise id still rate it 10/10

Really enjoyed our stay here, that we extended our stay an extra two days. We traveled as two adults with a baby and the hotel was very family friendly. They had a crib placed in our room and the restaurant had high chairs. There being a very shallow kiddy pool and pools toys were an added bonus. We loved the location, it was very central, but definitely need a car to get around.

Really enjoyed our stay here, that we extended our stay an extra two days. We traveled as two adults with a baby and the hotel was very family friendly. They had a crib placed in our room and the restaurant had high chairs. There being a very shallow kiddy pool and pools toys were an added bonus. We loved the location, it was very central, but definitely need a car to get around.

The staff is absolutely wonderful—helpful, polite, and attentive without being overly formal or intrusive. It is rare to find such genuinely high-quality service. The ocean-water swimming pool is simply stunning, probably the most beautiful one I have ever seen. We had a truly lovely stay.

Really enjoyed our stay here, that we extended our stay an extra two days. We traveled as two adults with a baby and the hotel was very family friendly. They had a crib placed in our room and the restaurant had high chairs. There being a very shallow kiddy pool and pools toys were an added bonus. We loved the location, it was very central, but definitely need a car to get around.

Really enjoyed our stay here, that we extended our stay an extra two days. We traveled as two adults with a baby and the hotel was very family friendly. They had a crib placed in our room and the restaurant had high chairs. There being a very shallow kiddy pool and pools toys were an added bonus. We loved the location, it was very central, but definitely need a car to get around.

The staff is absolutely wonderful—helpful, polite, and attentive without being overly formal or intrusive. It is rare to find such genuinely high-quality service. The ocean-water swimming pool is simply stunning, probably the most beautiful one I have ever seen. We had a truly lovely stay.

Clean modern room. Great staff and fabulous location.