North Bristol Scuba Diving Vacations

Clean , Excellent service breakfast very good, for me being ceolic, ( gulten free , 20 min walking down to station at Temple Meads

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

Met expectations . Great value love the spa. Our children ate the breakfast and loved it , we starved ourselves ….

While we had a pleasant stay and the staff was very nice and helpful, the property needs some modernising. For instance, the window of our room didn't quite stay open which made it very hot and stuffy in this hot weather

Great staff. Excellent hotel

We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms.

I booked this place whilst travelling for a work. Marked as ‘luxury’ by hotels.com but it was anything but! Upon arrival I was greeted by a rude and unbothered staff member - gave 0 information, didn’t talk to us about breakfast or even show us where our room was (which was in the courtyard) & then proceeded to tell me I needed to pay for the room again, despite already paying via hotels.com - she said to take it up with them. The room was okay - bed was nice but for the price of a country hotel I expected better bedding etc. There were stickers and notes on several things saying ‘do not take home with you’ which again didn’t say ‘luxury’ to me haha. The room was a little tired with paint chips and marks but added to the character a little. Dinner was tasty - we had the vegan pasta and the menu had some great vegan options for us which is rare when travelling. We were given a voucher for 2 free drinks which were house wine, beer, prosecco or a soft drink. We used it during dinner to find out that peach iced tea isn’t classed in their soft drinks which was a bit frustrating. Post-dinner we had a margarita and espresso martini. The espresso martini was one of the worst I’ve ever had! Later I realised that they had mentioned turning off their coffee machine to us mid way through dinner & instead of explaining this when we ordered an espresso martini - they just made it without the espresso!! Breakfast was tasty :) Overall, disappointing stay and wouldn’t return

Lucknam is simply the best hotel that I have stayed in, in the UK

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

The castle was a great experience from start to finish. Highly recommend staying there.

Great staff. Excellent hotel

Clean , Excellent service breakfast very good, for me being ceolic, ( gulten free , 20 min walking down to station at Temple Meads

While we had a pleasant stay and the staff was very nice and helpful, the property needs some modernising. For instance, the window of our room didn't quite stay open which made it very hot and stuffy in this hot weather

I booked this place whilst travelling for a work. Marked as ‘luxury’ by hotels.com but it was anything but! Upon arrival I was greeted by a rude and unbothered staff member - gave 0 information, didn’t talk to us about breakfast or even show us where our room was (which was in the courtyard) & then proceeded to tell me I needed to pay for the room again, despite already paying via hotels.com - she said to take it up with them. The room was okay - bed was nice but for the price of a country hotel I expected better bedding etc. There were stickers and notes on several things saying ‘do not take home with you’ which again didn’t say ‘luxury’ to me haha. The room was a little tired with paint chips and marks but added to the character a little. Dinner was tasty - we had the vegan pasta and the menu had some great vegan options for us which is rare when travelling. We were given a voucher for 2 free drinks which were house wine, beer, prosecco or a soft drink. We used it during dinner to find out that peach iced tea isn’t classed in their soft drinks which was a bit frustrating. Post-dinner we had a margarita and espresso martini. The espresso martini was one of the worst I’ve ever had! Later I realised that they had mentioned turning off their coffee machine to us mid way through dinner & instead of explaining this when we ordered an espresso martini - they just made it without the espresso!! Breakfast was tasty :) Overall, disappointing stay and wouldn’t return