Northeast Ohio Scuba Diving Vacations

Short stay, didn’t get to take advantage of most of the amenities. But I can say our room was perfectly clean, the bed and pillows were the most comfortable I can remember in a hotel. The valet staff was friendly and helpful.

Had a great stay! Hotel is beautiful and clean. Pretty views of the city. The parking garage is limiting on height but we were able to park on the street overnight.

It was just ok. Maybe Pittsburgh needs to get a Ritz or Four Seasons.

We were only in town briefly for a concert, so we didn't have the chance to enjoy all of the hotel's amenities, but the customer service alone made this a five-star experience. I had booked a room with two queen beds months in advance, but shortly before our stay I was notified that, due to hotel renovations, that room type was no longer available. Since I was traveling with a group of teenagers for a concert, having separate sleeping arrangements was important. To make matters even more stressful, I was dealing with this rebooking immediately after returning from a nightmare trip where our car had been stolen, so my stress level was already through the roof. The Guest Services team could not have handled the situation any better. They were incredibly responsive, kind, and genuinely empathetic. They worked with me to find excellent alternative accommodations that met our needs, and when we arrived, they had left a bottle of wine and fresh cookies waiting in our room. It was such a thoughtful gesture and exactly the kind of kindness that makes a lasting impression. While our stay was short, the level of care and professionalism we experienced was exceptional. Thank you to the Guest Services team (esp Katy Wolfe) for going above and beyond during a particularly stressful week. Your compassion and attention to detail did not go unnoticed.

Loved the historic building. This was a great place to stay in downtown. However, the parking was a bit confusing.

Remember there is a deposit or a one time fee. Great location, quiet neighborhood, with a clean, cozy, comfortable place for the night or the week. Only negative was that was looking forward to trying their roast of coffee, and it was old.

The communication is TOO good. I received well over a dozen texts or emails during my 2 day stay and it was excessive. It was a large house, and just me on a business trip, but would be great for a family. Very well equipped

We were only there for one night but would definitely stay again. Everything was clean, the communication was great, place has a very nice ambiance, loved the outdoor patio!

Short stay, didn’t get to take advantage of most of the amenities. But I can say our room was perfectly clean, the bed and pillows were the most comfortable I can remember in a hotel. The valet staff was friendly and helpful.

Had a great stay! Hotel is beautiful and clean. Pretty views of the city. The parking garage is limiting on height but we were able to park on the street overnight.

It was just ok. Maybe Pittsburgh needs to get a Ritz or Four Seasons.

The property was clean and safe. The beds are very low to the ground and pretty soft so it is kind of comical to get in and out of the bed. The room is generally pretty dark. There are also a lack of outlets in the room.. so plugging in a laptop or phone isn't exactly easy. The coffee in the room is instant coffee which ok, but to plug in the kettle is a total hassle.

Affordable

It was just ok. Maybe Pittsburgh needs to get a Ritz or Four Seasons.