Lake Lucerne Scuba Diving Vacations

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

The hotel location and amenities are great!

Very clean room, very courteous staff but very noisy outside every morning with dumpsters

The property is conveniently located, rooms are clean and modern. As with many European hotels, the tub/showers are like going over hurdles to get in/out, but bathrooms are large and spacious. Wish the rooms had refrigerators. Only complaint was being there during a hot summer, room air conditioning didn’t really cool the rooms. The breakfast buffet was good and fresh, servers were attentive and dining room was great with opening to the street.

Spectacular service and amazing food! We had a great experience and will definitely be back next year. 1000% recommended!

Overall it’s a great property… but might be our timing (Street Parade weekend) where it was way too busy

Great hotel! Staff were friendly and helpful. It was very close to good restaurants and city center. Breakfast area was excellent with variety of food and welcoming staff. We really enjoyed staying there.

Overall it’s a great property… but might be our timing (Street Parade weekend) where it was way too busy

The location of this hotel is excellent and there are many restaurants within walking distance. One of the reasons I chose this hotel was because it advertised air conditioning. It was a very hot day when we arrived and the air conditioning unit in our room (not central air) was broken. The hotel sent a man to fix the machine. He literally brought a hair dryer to melt the large block of ice that formed on the inside of the unit. When that didn't work he used an ice pick. It eventually started working, but stopped working and broke down two more times during our three night stay. Our room was hot and that took away from our ability to relax comfortably from the heat. Additionally, the shower head in the shower did not adjust properly and when we asked for it to be fixed the same man who fixed the air conditioner just turned the shower head upside down and then the water sprayed directly towards the wall. All in all, other than the air conditioning issue and shower issue the room was adequate and the bed was comfortable. I just expect a bit more. The front desk staff was very nice and helpful.

Overall it’s a great property… but might be our timing (Street Parade weekend) where it was way too busy