Norfolk - Virginia Beach Scuba Diving Vacations

The customer service is outstanding. Ivy was so accommodating and helpful throughout the entire stay. We are at the hotel restaurant everyday and enjoyed everything we tried. It is about 10 minutes from the beach and I would highly recommend.

The staff was very helpful and the hotel location was great. However the rooms are a bit outdated, and there was issues with the elevators.

The room was clean, beautiful, spacious, and filled with amenities. I’d pick any room in this place again. Three things I didn’t care for…while the hotel accepts pets, there’s nowhere good for them to go to the bathroom. The “grass” is six inches high and must have something sprayed on it to repel pets. My dog wouldn’t pee on the grass and she hopped quickly off every time I put her up on it. I watched some other dogs…same. So she pottied once on the walk way, once on a curb, and once on a sandy walkway. Another man’s dog coming inside pooped right on the 3rd floor carpet and didn’t have a bag. (I gave him one.) Also, I asked for and seemed to have confirmed a beachside view. The only view I had was the parking lot. If that’s because I had a dog, they didn’t say. Third, compared to other beaches I’ve been to, the walk to the ocean is going to take a long stroll as the hotel is set quite far back. (And going from the front door is quite a walk. From the back, as far as I knew, you literally had to walk through where people are eating at the restaurant. No one seemed to mind a dog walking past their table (or being carried) on the way to the beach, but coming back—wet, sandy, and with gear, everyone looked up. It was weird. Finally, the cleaning crews were all nice; the desk people were curt all four times I spoke to them. That didn’t feel great. If all you care about is a really nice facility, you don’t have a dog, and you don’t interact with front staff, you’ll be very happy.

Very friendly and well kept property! The staff we out of their way to make our stay a very happy one!

I have always wanted to stay in this hotel, it looked great from the outside. But two big problems-1.) the room was super cold, and I tried upping the gauge with no luck. I ended up asking for two blankets and not being able to do much in my room. 2.) I had a balcony and was excited about it, but could only hear air conditioners running. I assumed the breakfast restaurant would be full because the hotel was full, but walking past it saw their was a buffet-advertise that! The staff was really helpful.

Right on the boardwalk. Perfect for a small family with the option to eat out or cook your own meals.

Parking was tiny but can be navigated carefully

My only concern is limited parking for larger vehicles. The resort does try to reserve areas for larger vehicles but a lot of times small cars park for days which makes it impossible for trucks to park. I would suggest monitoring and contacting smaller vehicle owners to ask them to move their vehicle.