Seftigen District Scuba Diving Vacations

This was one of the worst hotel experiences I’ve had. The staff was completely unavailable between 8 PM and 9 AM, which is unacceptable for a hotel claiming to offer hospitality. Parking was another nightmare – very limited, with no clear instructions. After asking around, I was told to park my car under a bridge, which was not only inconvenient but also uncomfortable to walk back and forth, especially in the rain. Unfortunately, it rained most of my stay, making this even worse. On top of that, the room was unbearably hot. Although they claimed to have central air conditioning, there was no air coming from the vents at all. The only option was to open the balcony door, but that meant dealing with bugs and insects getting into the room. Not exactly the comfort you expect when paying for a hotel stay. Overall, this stay completely ruined my trip. Between the lack of staff, poor parking arrangements, and uncomfortable room conditions, I would strongly advise others to look elsewhere.

We loved having a balcony overlooking the beautiful blue Aare River. The room is a bit small and the bathroom as well. The shower is quite small. But we like the close proximity to the Interlaken West station. The rooms are very clean. The bed was comfortable.

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

Not flexible on any late check out, only asked for 30 minutes.

Excellent staff and welcoming and helpful. Beautiful room that we had with an upstairs for 2 and downstairs for one and amazing views on the 4th floor

Great location! Great services and facilities.

Everything was fine except that there was no facility to make a hot drink in the morning which was always the case in the other hotels I have stayed in. Seconly there were no extra pillows so I could not sit up comfortably and watch the television or haave a drink.