Zannone Scuba Diving Vacations

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

Poor attention to detail. Shower mat had a huge bunch of matted hair on it which was clearly visible by whomever left it next to the shower (assuming housekeeping). Floors not very clean. Bedding - you are given a thin sheet rather than a duvet, mattress is like concrete. We were glad we only stayed on night. Went into annex building on arrival - no staff. Eventually found staff member and asked where reception was, he answered floor 19 - considering there’s only 5 floors in the building I knew this wasn’t right. Turns out it’s in another separate building. On checking out, they couldn’t find us… took ages to check out as receptionist simply shrugged his shoulders and said it’s fine. Really strange experience. Breakfast buffet was good with good selection and nice staff. Wouldn’t recommend to friends & family.

Great location and hotel

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

The hotel was very nice. The amenities, the view, the size and comfort. We were only there one day so we did not make use of the pool or spa but we could see the pool area and it seemed very nice. The concierge and luggage staff were very welcoming and polite, but the staff working the morning breakfast was very hostile and made us feel unwelcome. This was upsetting because otherwise our stay was quite enjoyable.

This Hotel has the most amazing staff. Everyone is friendly and welcoming. The service was exceptional.

I had a wonderful stay at this hotel. The property was well maintained, the rooms were spacious and spotless, and the staff provided outstanding customer service.

My overall experience was amazing from the staff to the hotel, would definitely come back!!!!

This Hotel has the most amazing staff. Everyone is friendly and welcoming. The service was exceptional.

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

Property was great. Location excellent