Northeast Calgary Scuba Diving Vacations

Hotel was great, and location was great for walking into the centre of Banff. Breakfast buffet was really poor!!! Building site next door, (and I mean just a matter of metres from our bedroom window), meant we were woken up just after 7am all 3 mornings. Most disappointing thing is how poorly the hotel staff handled the issue. Complained for days, acknowledging that it was not the hotels fault, but we felt they should issue a partial refund due to the impact this had on our holiday! Our group had 5 rooms for 9 people, so had spent a large amount of money, and 3 rooms were significantly impacted by the building site. The pleasant staff on reception were never able to get hold of a manager to deal with our complaint, and in the end we left the hotel after 3 nights (and 3 early starts!) with very negative feelings, which all could have been avoided, had they just acknowledged the issue appropriately. It was never about trying to get a crazy compensation figure, just wanted the hotel to acknowledge it, and admit that at the very least we should have been warned about the building site, especially when we checked in. For example, a warning at check in, and offer of a small reduction on each room would have made our stay a very different experience!!! If I’m ever lucky enough to go back to Banff, I won’t stay here!!!

It was nice!

Helpful staff and cleanliness made for an enjoyable stay

The property is fabulous- view of Lake Louise is breathtaking. Our room was impeccably clean as were the common areas. Service is impeccable, the staff sensational- professional, courteous, super helpful, caring and ready to go out of their way to make your stay perfect! Dined at both The Lakeside and Louiza and they exceeded our expectations; again superb service, great food, generous enough portions and pleasant environment. Had one of my best ever gnocchi. Extra special mention for above and beyond service: Huey @ Front Desk; Shree and Giorgia @ The Lakeview; and Antoine & Louiza.

We made a last minute decision to stay in Canmore for the night while visiting Calgary. We found this resort condo on Expedia for a reasonable price and booked it. Great communication with the manager and easy check in process. The condo was perfect, very clean with little extras like coffee pods. The beds were super comfortable Location was perfect and was on the trail that takes you into downtown Canmore. Our only regret was that our travel plans only allowed us one night stay We plan to return and will for sure book this in the future

The location was perfect! We will definitely stay again. My only complaint is whenever housekeeping would come clean the room, they would turn down the temperature to 60 degrees. When we would come back at night we would freeze!

The property is fabulous- view of Lake Louise is breathtaking. Our room was impeccably clean as were the common areas. Service is impeccable, the staff sensational- professional, courteous, super helpful, caring and ready to go out of their way to make your stay perfect! Dined at both The Lakeside and Louiza and they exceeded our expectations; again superb service, great food, generous enough portions and pleasant environment. Had one of my best ever gnocchi. Extra special mention for above and beyond service: Huey @ Front Desk; Shree and Giorgia @ The Lakeview; and Antoine & Louiza.

Amazing!