Aland Island Scuba Diving Vacations

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

Perfect for our stay. Great to have supermarket downstairs. Unfortunately, we had a number of fire alarms during the visit.

Everything great about the hotel especially their new spa. But they disappoint heavily with their poor breakfast buffet

Location was good relative to sites. Check in was fine, not too complicated or tricky. Checkout was also smooth and we continued to have building and luggage access throughout the day we checked out. Things went downhill from there. Room was not ready when we arrived, cleaner was still cleaning and asked us to come back in 30 min. Room was not clean enough after he was done. Air vents, a personal pet peeve of mine, haven’t been cleaned in a very long time. Garbage found under curtains, food under sofa bed. Drying rack not cleaned. Beer cap found in corner of our room. Floors not mopped in a long time. You can’t open the windows as flies from the garbage bins below come in. You are over a loading dock that starts work at 7 am every morning so don’t expect to sleep in. No storage for dry goods if you plan to use kitchenette. Sofa bed is very unusual. It is not clear how to convert it from bed to sofa. Never seen anything like it before. One tea towel provided and even it was hidden behind the drying rack. Used chat to contact Bob W. It took a day for them to get back to me. Inconvenient to have us try and arrange a time for someone to resolve the sofa. We had started our vacation and didn’t want to wait around for anyone during the day. Overall, thinking twice about booking with Bob W again. Fewer people working or available on site makes hiccups like this more like pebbles in your shoe.

Our stay at the hotel was absolutely wonderful. The rooms were modern, spotless, comfortable, and thoughtfully designed, making it the perfect place to relax after a day of exploring Helsinki. The location was excellent, and the staff were consistently warm, welcoming, and eager to help. One gesture that truly stood out was their exceptional customer service. Since we had an early morning departure, the hotel kindly prepared and packed breakfast for us to take along. It was such a thoughtful touch and showed how much they care about their guests. Would highly recommend this hotel for those who will be visiting Helsinki in near future.

Everything great about the hotel especially their new spa. But they disappoint heavily with their poor breakfast buffet