Spain Romantic Vacations

Beautifully appointed room. My one issue was the bidet wasn't working. We stayed one night only so there was no point asking to fix it.

Good location Nice hotel We had Some technical problems at tv system and WiFi. We would like more variety on breakfast buffet and better quality for breakfast and dinner food. The mattress needs replacement some time. It was a nice and expensive experience The view from the restaurant is amazing!

Excellent location and excellent hotel. Staff is great! We super recommend this hotel.

The room at Hotel Colón Gran Meliá was beautiful, comfortable, and exactly what we expected from a hotel of this caliber. Unfortunately, the service did not live up to the same standard. On two separate mornings, we were not properly attended to at breakfast. Despite breakfast being included with our room, the service was so disappointing that we ultimately chose to leave the hotel and have breakfast elsewhere. Our arrival experience was also disappointing. During check-in, we felt there was an excessive focus on upselling us throughout the registration process. Once we declined the room upgrade, the warmth and attentiveness seemed to disappear, which made us feel less valued as guests. For a luxury five-star property, I expected a much higher level of hospitality, especially when it comes to making guests feel welcomed and cared for. The room was wonderful, but unfortunately, the overall service experience fell well below our expectations.

Beautifully appointed room. My one issue was the bidet wasn't working. We stayed one night only so there was no point asking to fix it.

Good location Nice hotel We had Some technical problems at tv system and WiFi. We would like more variety on breakfast buffet and better quality for breakfast and dinner food. The mattress needs replacement some time. It was a nice and expensive experience The view from the restaurant is amazing!

Excellent location and excellent hotel. Staff is great! We super recommend this hotel.

Amazing staff

Great place

Beautifully appointed room. My one issue was the bidet wasn't working. We stayed one night only so there was no point asking to fix it.

Excellent location and excellent hotel. Staff is great! We super recommend this hotel.

The room at Hotel Colón Gran Meliá was beautiful, comfortable, and exactly what we expected from a hotel of this caliber. Unfortunately, the service did not live up to the same standard. On two separate mornings, we were not properly attended to at breakfast. Despite breakfast being included with our room, the service was so disappointing that we ultimately chose to leave the hotel and have breakfast elsewhere. Our arrival experience was also disappointing. During check-in, we felt there was an excessive focus on upselling us throughout the registration process. Once we declined the room upgrade, the warmth and attentiveness seemed to disappear, which made us feel less valued as guests. For a luxury five-star property, I expected a much higher level of hospitality, especially when it comes to making guests feel welcomed and cared for. The room was wonderful, but unfortunately, the overall service experience fell well below our expectations.