Southwest Houston Pet-friendly Vacations

They can do better with their staff. Check in and check out was a nightmare.

Always a great hotel! Rooms are great. Staff is helpful and kind. Love it

It is beautiful hotel, I love the bar area and coffee shop.coffee is tasty and I love it.staffs in the front desk are friendly and welcoming.especially the Turkish man is most welcome and helpful. I will come back if I had a chance .

The property is ok but very dated and deferred maintenance is visible especially outside. There is no self parking on property only valet And the cost is really high. The staff is very pleasant. I would go back if the price was right but would uber to and from appointments as it would be cheaper than the valet charge

My overall experience was extremely pleasant. No problems clean property and it's a 7 minute walk away from the mall.

The property is ok but very dated and deferred maintenance is visible especially outside. There is no self parking on property only valet And the cost is really high. The staff is very pleasant. I would go back if the price was right but would uber to and from appointments as it would be cheaper than the valet charge

It is beautiful hotel, I love the bar area and coffee shop.coffee is tasty and I love it.staffs in the front desk are friendly and welcoming.especially the Turkish man is most welcome and helpful. I will come back if I had a chance .

This hotel was beautiful and in a safe location. My room was spacious, clean and comfortable. I did not have the best experience checking in as the front desk member showed frustration for me being early to my reservation. We cannot always control flight arrivals… she scorned me after I jokingly mentioned I’m a little early saying “A little early? We’re still handling check outs.” After a long morning of travel, I was turned off by her unwelcoming attitude. The manager onsite was able to assist and get me into my room quickly & as planned.

They can do better with their staff. Check in and check out was a nightmare.

Everything was really good. Little to no human interaction but it was good. The defeating part is the parking, you have to use valet and that is $35.00 a night which is exorbitant. Other than that all good.

It is beautiful hotel, I love the bar area and coffee shop.coffee is tasty and I love it.staffs in the front desk are friendly and welcoming.especially the Turkish man is most welcome and helpful. I will come back if I had a chance .

My overall experience was extremely pleasant. No problems clean property and it's a 7 minute walk away from the mall.