Northwest Austin Pet-friendly Vacations

It was a beautiful hotel! The room was great. The only reason I gave it 4 stars instead of it being 5. Is because we got there and pulled up to valet at no point did they try to help us unload our stuff and put it on the cart. We had to do it all ourselves. Mind you our room was 500 dollars and we paid 28 dollars for valet. I also am rating it low because our TV in our room did not work when we got in that evening and tried to watch a movie. I barely got it to the Apple TV signed in and then it cut off again. It was late so I waited to call in the AM to tell them. The front desk proceeded to tell me that there are multiple steps to get the tv to work. 🤦🏻‍♀️ but yet there is an Apple TV button in the remote that should just take you there. I am pretty tech savvy so there is no reason why using a tv should be that complicated. Then again upon checking out we went down to valet he said it would be a bit because they were behind. So we left out stuff beside the valet stand and told them we would be sitting right inside the lobby. Again no one popped their head in to tell us they pulled the truck up nor did they try to help load any of our things. We stay at very fancy hotels at least once every few months for a stress free mini getaway and never have we paid for valet and they never offer or try to help unload things. Our room was clean we had the fireplace and the huge soaking tub. That was worth it.

It was a beautiful hotel! The room was great. The only reason I gave it 4 stars instead of it being 5. Is because we got there and pulled up to valet at no point did they try to help us unload our stuff and put it on the cart. We had to do it all ourselves. Mind you our room was 500 dollars and we paid 28 dollars for valet. I also am rating it low because our TV in our room did not work when we got in that evening and tried to watch a movie. I barely got it to the Apple TV signed in and then it cut off again. It was late so I waited to call in the AM to tell them. The front desk proceeded to tell me that there are multiple steps to get the tv to work. 🤦🏻‍♀️ but yet there is an Apple TV button in the remote that should just take you there. I am pretty tech savvy so there is no reason why using a tv should be that complicated. Then again upon checking out we went down to valet he said it would be a bit because they were behind. So we left out stuff beside the valet stand and told them we would be sitting right inside the lobby. Again no one popped their head in to tell us they pulled the truck up nor did they try to help load any of our things. We stay at very fancy hotels at least once every few months for a stress free mini getaway and never have we paid for valet and they never offer or try to help unload things. Our room was clean we had the fireplace and the huge soaking tub. That was worth it.

upstairs guest was noisy, walking in the room a lot, and hotel can do nothing about it, doesn’t have ear plug