Norfolk - Virginia Beach Pet-friendly Vacations

What a lovely hotel-absolutely beautiful and peaceful grounds. The room was quiet, bed was comfortable and the shower was great with nice towels and fragrant toiletries. I didn’t get the chance to visit the spa but my son and daughter in law (residents of Virginia Beach) say it’s their go-to spa. I usually stay with my kids but occasionally when the whole family is together, I’ll definitely stay here again!

What a lovely hotel-absolutely beautiful and peaceful grounds. The room was quiet, bed was comfortable and the shower was great with nice towels and fragrant toiletries. I didn’t get the chance to visit the spa but my son and daughter in law (residents of Virginia Beach) say it’s their go-to spa. I usually stay with my kids but occasionally when the whole family is together, I’ll definitely stay here again!

The staff was friendly and helpful, and the lobby was beautiful, which made for a great first impression. Unfortunately, the experience went downhill from there. The rooms were outdated, the bathroom was not clean, and the shower only had lukewarm water. The walls were also very thin, making it easy to hear noise from neighboring rooms. I visit the 757 area often, but I would not choose to stay at this hotel again.

Check-in: Front Desk Clerk borderline rude Arrive @ room: Smelled like someone had smoked in there + deep musty Oder. Requested assistance: Hotel full so no rooms open for transfer, staff promised to bring up an Ozone machine to help with smell. Never happened. Day 2: Shower leaks significant amount of water onto floor. Used most of our towels cleaning up river of water running out of bathroom. Requested Room Service at front desk. Returned later in evening to discover room not made up. Hotel still full, no other room to transfer. Front desk staff did give us Ozone machine after going back down to Front Desk to repeat. Had to go to front desk to get additional towels. Day 3: Requested Room Service again. Shower still leaking. Returned later in evening to find bed made up (linens only), but everything else that room service would have used (restocking toiletries, towels, trash bags - spread across the bedspread, as if they had started cleaning room, got called away, and never came back. I took a stack of 4 pillows down to front desk in order to get pillowcases for them. They were baffled at what housekeeping had done. Day 4: Checked out, but not before noticing food items on the hallway carpet that had never been vacuumed during our entire stay. This is a very poorly managed hotel and *far* below the quality of any other La Quinta property we have stayed in.

Staff was confused as to what dining and refreshments were available or planned events. Could not get consistent answer.