Gorgolaini Pet-friendly Vacations

Gorgeous hotel with wonderful staff in a lovely village full of charm and delightful restaurants and bars.

Beautiful salt water infinity pool, the view was fabulous. A great deal, the room and grounds could use some care, peeling paint, weeds, etc. the staff did not know about local weavers on the island. I tried to find them while I was there, but later on the plane found an article!! I would suggest tours of the local area through the front desk.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Great place, friendly staff, superb food!

Everything was very clean and neat. Amazing city and water views from my balcony. The staff was super attentive and welcoming. Perfect location, easy walk to anything. I would definitely stay here again.

Beautiful salt water infinity pool, the view was fabulous. A great deal, the room and grounds could use some care, peeling paint, weeds, etc. the staff did not know about local weavers on the island. I tried to find them while I was there, but later on the plane found an article!! I would suggest tours of the local area through the front desk.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Great place, friendly staff, superb food!

Overall, one of the best all-inclusive hotels I have stayed in, and I travel for leisure several times a year. The food was plentiful and above average, though it became a bit repetitive after about one week. The one time we dined at the on-site steak house, which requires a reservation and can only be booked once every seven nights, we wished we’d gone to the buffet instead. Drinks were good, although the cocktail list could be expanded to include more options. Our sea/pool view room was spacious enough to accommodate two adults and one teenager, and the sofa bed used by the teenager was conveniently located as far as possible from the main bed and separated by a door that you can close for privacy. I wish the hotel offered more activities and options for daytime and nighttime entertainment, including on the beach. Also wish the staff would be less pushy about making guests leave dining areas as soon as it is time to clean up after each meal. A little flexibility goes a long way in making guests feel at home, and not every single guest has to leave before you set up for the next meal. Finally, there was a strong sewage smell by the beachside bar with the big TV a couple of times, which was off-putting and should be addressed. I would still recommend the hotel. On a related note, I would advise visiting Crete for no more than one week, unless you just want to lounge beachside or poolside everyday, or you plan to explore other islands and are using Crete merely as a home base.

Was absolutely amazing!!!

Even before our family of 4 arrived every interaction with the staff was professional and helpful. They coordinated a late night pick up from the airport to get us to the resort. Upon arrival we were greeted by staff that presented us with hand cleaning towels which were much appreciated and a beverage of our choice while we finished check-in before taking us to our beautiful suite. The food options and restaurants on site were fabulous and offered a variety of cuisine. We had opted for the 1/2 board option which was perfect! The store on site has everything you could imagine and my daughters found some really nice earrings at the jewelry store on site as well. Sooooo many options for activities and the daily schedule is always fun and full of options. 5 star stay - highly recommend!

Nice hotel, a little outdated. Rooms are very dark with limited view. Kitchenettes are lacking basic equipment to make them useable. That being said- the staff are very friendly and welcoming and the atmosphere is great!

Everyone was great. Staff friendly and great beaches

This place was amazing, looked just like a postcard. The staff was amazing! Konstantinos at the lunch restaurant was incredible and super friendly!! If you eat there get the cheesecake, best dessert I’ve had. The gift shop is great too with lots of cute items and the lady that runs it is very friendly. Will definitely come back again!