Timfei Pet-friendly Vacations

The staff was extremely helpful in every way possible. They were very kind and made sure you had a nice experience! The lady at the front desk was the best! Breakfast was next door and easy to access. The location is optimal if you like the vibrant city life. I would use this hotel again.

The staff and general facilities were excellent. Faultless. We had a fantastic stay. The service around the pool and the staff’s attention and constant willingness to help us enjoy our stay did not go unnoticed. The food was also excellent all round. The only negatives were some technology issues with the room and the mosquitoes around our private pool. The staff did every they possibly could to help so I really cannot complain.

staff was nice and room was clean.

Excellent staff and location near archaeological museum

Very updated, friendly staff.

Great resort to bring your family. Have gone there. I’m planning on going again next year.

The staff and general facilities were excellent. Faultless. We had a fantastic stay. The service around the pool and the staff’s attention and constant willingness to help us enjoy our stay did not go unnoticed. The food was also excellent all round. The only negatives were some technology issues with the room and the mosquitoes around our private pool. The staff did every they possibly could to help so I really cannot complain.

staff was nice and room was clean.

Great resort to bring your family. Have gone there. I’m planning on going again next year.

Traveled solo ad felt safe at hotel and surrounding area Friendly professional Staff Clean facilities Several dining options surrounding hotel Large Pool with friendly pool staff- Restaurant at the pool to order food and drinks Breakfast had several options Would definitely stay at this hotel again! Highly recommend!

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

Great resort to bring your family. Have gone there. I’m planning on going again next year.