Mexican Riviera Pet-friendly Vacations

Staff great, room clean, BUT no hot water mornings or evenings.

I have stayed at this hotel 3 times in the last 5 years. I have stayed in the hotel marina too many times to count since 2012. It has always been a warm, relaxing experience. The inclusive breakfast is easy ( they offer a beautiful buffet with fruits, omelets and egg cooked to order and many Mexican specialties when the hotel has higher occupancy. When occupancy drops the same foods are offered on the menu or by asking. Their green juice smoothie is fantastic! We have only done dinner at the hotel once. Our preference is to dine in town which is easily accessed by water taxis from the hotel dock. Our last stay was during the cartel troubles during February 2026. The hotel placed printed information at our room with the services changes and recommended “ shelter in” plan for guests. They were reminding visitors to make sure to have plenty of bottled water in the room and to dine or request any staff services before a specified evening hour. Many of the staff could not travel home after their shift, so sheltered in at the hotel, some overnight. The staff that had knowledge of what was happening on the roads and communities around us reported their sightings. The services during the “shelter in place” were minimally affected by having to use paper napkins instead of linen, some fresh food items had run low as delivery of fresh produce and laundry room staff could not get into work. I felt well informed, safe and thankful for so many staff members and their dedication.

The residences qere beautiful and our butler was fantastic!

Pool was cold, furniture dated and food quality for room service is poor

The whole stay was amazing !!! Food and accommodations were amazing. But the people were phenomenal especially Javier at the poolside service who went above and beyond everyday!!

This is one of the best resorts in PV!! Everything is great and the service is great.

Very nice hotel well out of the city.

Everything couldnt be cleaner and great staff to help with anything.

The property was clean and the location on the beach was great. The pools are very nice and restaurants are kept clean. The rooms were clean and the beds were very comfortable. We stayed in an altitude suite with a great view of the ocean. I recommend upgrading to the altitude just for better rooms and you also get access to a nice bar and restaurant for lunch and breakfast. The buffet food is typical and the service at the restaurants can be a little slow. Overall I would recommend this property for a more affordable all inclusive option.

The residences qere beautiful and our butler was fantastic!

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time

Staff great, room clean, BUT no hot water mornings or evenings.

Staff was great. Room not so great. I felt like I was in the basement, and the septic odor was strong. Dinner was fantastic.

The property was clean and the location on the beach was great. The pools are very nice and restaurants are kept clean. The rooms were clean and the beds were very comfortable. We stayed in an altitude suite with a great view of the ocean. I recommend upgrading to the altitude just for better rooms and you also get access to a nice bar and restaurant for lunch and breakfast. The buffet food is typical and the service at the restaurants can be a little slow. Overall I would recommend this property for a more affordable all inclusive option.