Edna Valley Pet-friendly Vacations

So many rules but I totally understood when I actually arrived. This is Hollywood. Money well spent. Clean and peaceful. Walking distance to major attractions. Private parking. Great location. No staff on property which wasn’t a big deal for me.

This hotel used to be my favorite, now it lost it’s charm, the place needs renovation.

Loved location, kind staff, parking, clean and comfy rooms plus a decent breakfast!

The property itself is beautiful, with a wide variety of hot springs at different temperatures. The mud spa was definitely the highlight of my stay. However, the service was very disappointing. The hotel mistakenly charged nearly $500 to my Visa card. Although I reported it to the front desk and they acknowledged the error and removed the charge, I was still told it would take 3–5 business days for the refund to be processed. This was frustrating, especially since it was clearly the hotel’s mistake. Additionally, I requested towels and bathrobes to be delivered to my room, but they never arrived, even by the time I checked out. While the property is stunning, the service does not match the quality of the facilities. I would recommend carefully reviewing your bill to avoid overcharges. Also, don’t rely on room service or delivery requests, as there didn’t seem to be a reliable way to contact the front desk from the room.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

This hotel used to be my favorite, now it lost it’s charm, the place needs renovation.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

Beautiful view from oceanfront room, as pictured, sparkling clean room, helpful staff. Accessible to north Laguna from trolley and a mile walk otherwise. My only complaint was the lack of transparency for requested early check in. I would prefer a ‘no’ rather than we will see and call you.. I checked every 30 min for status. If i knew it would never happen then I would have made other plans during that time. Expectations matter.

This hotel used to be my favorite, now it lost it’s charm, the place needs renovation.

This place was FUN! It was clean and comfortable and the staff was terrific...very helpful. And the decorations were perfect. We didn't use the pool this time but the area looked inviting. It's also walking distance to Petco Stadium and many eateries, although we ate at the hotel restaurant twice and enjoyed it.

Wow, I stayed at the property for a conference but I can’t wait to go back for personal travel. Absolutely beautiful and so luxurious.

Nearby shopping center and restaurants are very convenient.

Clean room w/ a shower.

Location was great - rooms ok in size but if I had paid the top dollar for the 4 nights and not the special price I wouldn’t have been as happy.