Swiss Plateau Pet-friendly Vacations

The hotel was in a central location with very easy access to public transport, lovely restaurants and shopping. The family room was very clean with comfortable beds and nice toiletries. The only problem I had was with the bathroom, separate toilet and outside basin. All three were placed in a very tight space. The shower cubicle didn't have proper water retaining door and the shower water would inadvertently splash outside making a mess. All in all, it was a quiet peaceful stay with kids.

Restuarant was quite good especially with the August BBQ grill going. Breakfast was underwhelming but OK. Room was interesting, industrial sheik. Electrical outlets were woefully under designed and old fashioned for newer construction, probably due to the all poured concrete nature of the structure. Terrible towels! Good location for train and bus access. All in all the place to stay if you are in Rotkreuz.

Clean facilities

I appreciated the help of the concierge who booked my Taxi since the shuttle started after i needed to be at the airport and their help in all my other many questions.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Its a good hotel overall, just no Air conditioning, just be prepared if you’re traveling from the USA

I appreciated the help of the concierge who booked my Taxi since the shuttle started after i needed to be at the airport and their help in all my other many questions.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Its a good hotel overall, just no Air conditioning, just be prepared if you’re traveling from the USA

Thoroughly enjoyed my stay here. The rooms were comfortable and had a free minibar in room with water, soda, beer, peanuts and a chocolate. I forgot something in my room and staff went above and beyond to find and hold it for me until I returned to the city. Conveniently located with nearby shops, restaurants and dining. Walking path near by as well. Loved the loaner bag to use as I explored the city and other little touches. I only wish I had more time there!