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Balcony
Balcony
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
424 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationLucerne Town Hall1 min walk
Popular LocationRosengart Collection2 min walk
Popular LocationJesuit Church4 min walk
AirportZurich (ZRH)49 min drive

Choose dates to view prices

  • Double or Twin Room, City View

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    More detailsDouble or Twin Room, City View
  • Double or Twin Room, River View

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • River view
    • Sleeps 3
    More detailsDouble or Twin Room, River View
  • Junior Suite, Balcony, River View

    4.6/5 guest room rating

    Room amenities

    • 334 sq ft
    • River view
    • Sleeps 3
    More detailsJunior Suite, Balcony, River View
  • Double Room Single Use, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 1
    More detailsDouble Room Single Use, River View
  • Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    More detailsDouble Room Single Use, City View
  • Triple Room, City View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    More detailsTriple Room, City View
  • Triple Room, River View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • River view
    • Sleeps 3
    More detailsTriple Room, River View
  • Suite, Hot Tub, River View (with Balcony)

    4.2/5 guest room rating

    Room amenities

    • 538 sq ft
    • River view
    • Sleeps 3
    More detailsSuite, Hot Tub, River View (with Balcony)
  • Junior Suite with Sofa Bed

    Room amenities

    • 334 sq ft
    • River view
    • Sleeps 4
    More detailsJunior Suite with Sofa Bed
  • Romantic Suite, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 2
    More detailsRomantic Suite, 1 King Bed, River View
  • Double Room, City View (Queenroom)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsDouble Room, City View (Queenroom)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Lucerne

Located in Lucerne, Hotel Des Balances is in the city centre and on the waterfront. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Lucerne travel guide
Map
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • Musegg Wall - 7 min walk

Getting around

  • Lucerne Station - 7 min walk
  • Zurich (ZRH) - 49 min drive

Restaurants

  • Restaurant Balances — 1 min walk
  • Balances Lounge — 1 min walk

About this property

Hotel Des Balances

4-star luxury hotel, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 56 rooms offer free WiFi, iPod docks and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Hotel Des Balances offers 56 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CHF 33 per night
Valet parking: CHF 33 per day
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space (1970 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

iPod dock
Satellite channels
TV

Food and drink

Coffee/tea maker
Minibar

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self-parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Can I cancel my reservation for free at Hotel Des Balances and receive a full refund?
Yes, Hotel Des Balances offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Des Balances cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.
How much is parking at this hotel?
Self-parking is available for CHF 33 per night. Valet parking is available for CHF 33 per day.
What time is check-in at Hotel Des Balances?
Check-in is from 2:00 PM to midnight.
What time is check-out at Hotel Des Balances?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.

Guest reviews

Overall score and ratings for Hotel Des Balances

4.6
Wonderful
5 - Excellent
305
4 - Good
97
3 - Okay
12
2 - Mediocre
4
1 - Poor
6
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location with beautiful view on the city center. Great shopping and restaurants around within walking distance. Staff is very friendly and helpful

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm

Fantastic hotel with excellent restaurant. Wifi speed is deficient Liked our room with a view on the river.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020