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B&B Bettstatt-Neustadt

Photo gallery for B&B Bettstatt-Neustadt

Featured Image
Balcony
Living Area
Living Area
Free cribs/infant beds, rollaway beds, free WiFi

Overview of B&B Bettstatt-Neustadt

B&B Bettstatt-Neustadt

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Neustadtstrasse 10, Lucerne, 6003

Explore the area

  • Popular LocationKKL Lucerne11 min walk
  • Popular LocationChapel Bridge12 min walk
  • Popular LocationLake Side Promenade19 min walk
  • AirportZurich (ZRH)51 min drive

Choose dates to view prices

About this area

Lucerne

Located in Lucerne, B&B Bettstatt-Neustadt is in the city center and near a train station. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark.

What's nearby

  • Jesuit Church - 11 min walk
  • Franciscan Church - 11 min walk
  • KKL Lucerne - 11 min walk
  • Chapel Bridge - 12 min walk
  • Lake Side Promenade - 19 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 51 min drive

Restaurants

  • Barbès — 3 min walk
  • Bolero — 3 min walk
  • Jeff's Burger — 4 min walk
  • Basilico — 4 min walk
  • Korea Town — 5 min walk

About this property

B&B Bettstatt-Neustadt

Bed & breakfast with bar/lounge, near Chapel Bridge
This smoke-free bed & breakfast features a bar/lounge, a coffee shop/café, and self parking. WiFi in public areas is free. Other amenities include tour/ticket assistance. All 13 rooms offer free WiFi, rainfall showerheads, and showers.
B&B Bettstatt-Neustadt offers 13 accommodations. This Lucerne bed & breakfast provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 10.00 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/café
  • 1 bar

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cookware/dishes/utensils

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 10.00 per night
  • Rollaway bed fee: CHF 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt Bed & breakfast
B&B Bettstatt-Neustadt Bed & breakfast Lucerne

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 57 out of 181 reviews
5 - Excellent 31%
Rating 4 - Good. 89 out of 181 reviews
4 - Good 49%
Rating 3 - Okay. 25 out of 181 reviews
3 - Okay 14%
Rating 2 - Poor. 9 out of 181 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 181 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Staff & service
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice vitit in luzern. Price was nice, but not the highest standard.
Stayed 1 night in Jan 2020

2/5 Poor

Disliked: Staff & service
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful! I would recommend it to everyone.
Stayed 1 night in Oct 2019