Blue Ridge Tunnel Trail Mountain Vacations

The resort is very family friendly! Many parks, pools, so many activities! We had deer outside of our place daily it was great! The views were amazing. The only bad review is the cleanliness. I mean the walls were dirty, many cobwebs/dust. The floor needed a vacuum when we got there. A dead roach welcomed me when we walked into one of the rooms. They have a checkout checklist of things you need to do. I completely understand cleaning up after selves but it would be nice if the resort would make sure these villas are clean!

Condo was very clean and nice decor. Fireplace was a great touch while sitting in the living room on cold nights. Staff were friendly throughout the trip including condo check in and all ski lodge staff. Well kept slopes. Chair lift staff had a nice sense of humor and helpful. Will definitely come back!

Everyone and everything was wonderful

Everyone and everything was wonderful

The check-in was a bit of a challenge because our keycards would not open the door. We drove back to check in desk and they programmed brand new keys and that did not work so we had to call security to let them open the entrance door to the condos. They could not figure out why the door could not be opened, but our condo door opened and we got in. They promised to fix it but never returned, so we went to bed with the entry door unlocked. We ended up having to call again the following day to ask them to fix it. Which they came and did. That second night , we did not get much sleep because a load noise sounded as if was coming from the a boiler room every 20 mins and lasted about 6 seconds would jar us out of our sleep. We didn’t bother to call because we honestly thing they would take care of it so we just waited to leave the following morning. The condo itself was clean and spacious and the appliances worked ok, and the staff was ok. Beautiful property and relaxing atmosphere. Still not sure if we’ll be returning.

The resort is very family friendly! Many parks, pools, so many activities! We had deer outside of our place daily it was great! The views were amazing. The only bad review is the cleanliness. I mean the walls were dirty, many cobwebs/dust. The floor needed a vacuum when we got there. A dead roach welcomed me when we walked into one of the rooms. They have a checkout checklist of things you need to do. I completely understand cleaning up after selves but it would be nice if the resort would make sure these villas are clean!