Norwalk Islands Mountain Vacations

The hotel itself was nice. The staff was very nice and helpful. The rooms were small and comfortable and so were the beds. They room was clean but could have used some updates and repairs. We had two main issues with our stay. The first was parking. The website states on-site parking which is definitely not the case. There is a public garage next to the property but was completely full with residents of the area that pay monthly and the staff there was rude. We had to drive several blocks to find an open lot as there was not any street parking and most streets people were double parked. Our other issue is that Saturday night there was an extremely large promotional party that we had no idea was happening. No notice was given to me when booking or when we arrived. There were so many people you could not even get into the lobby or from the lobby to the bar across from it. The party went until 11 pm and was extremely loud. After the event ended we were startled awake by ambulance and police sirens out front of the hotel. This wasn't just 1 or 2 cops this was dozens of police officers, multiple ambulance and a fire truck. I would like to give a better review as the hotel itself was very nice but the parking was a nightmare and should be stated correctly on the website so people know before booking. They should also tell people about large events like this as we would have chosen somewhere else to stay had we known.

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

Great stay at the Sofitel New York! The hotel was very clean, the beds were comfortable, and the staff was excellent from check-in to check-out. Everyone was friendly and helpful, which made our stay even more enjoyable. We would definitely stay here again!

Perfect service. They upgraded room in a good way, which is very impressive.

Great stay at INNSiDE by Meliá New York NoMad! The hotel was clean, comfortable, and in a perfect location close to Chelsea, restaurants, and shopping. The staff was friendly and helpful, and the whole experience was easy and enjoyable. I would definitely stay here again.

Great staff, great room with personalized touches, great food at restaurants, small gym and no spa on site. Fabulous hotel, would return!

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

Breakfast is OK. The hotel gives you a certain amount of credit.

The hotel itself was nice. The staff was very nice and helpful. The rooms were small and comfortable and so were the beds. They room was clean but could have used some updates and repairs. We had two main issues with our stay. The first was parking. The website states on-site parking which is definitely not the case. There is a public garage next to the property but was completely full with residents of the area that pay monthly and the staff there was rude. We had to drive several blocks to find an open lot as there was not any street parking and most streets people were double parked. Our other issue is that Saturday night there was an extremely large promotional party that we had no idea was happening. No notice was given to me when booking or when we arrived. There were so many people you could not even get into the lobby or from the lobby to the bar across from it. The party went until 11 pm and was extremely loud. After the event ended we were startled awake by ambulance and police sirens out front of the hotel. This wasn't just 1 or 2 cops this was dozens of police officers, multiple ambulance and a fire truck. I would like to give a better review as the hotel itself was very nice but the parking was a nightmare and should be stated correctly on the website so people know before booking. They should also tell people about large events like this as we would have chosen somewhere else to stay had we known.

A clean professional hotel. The down side is that it is very expensive and whilst the staff are very professional, they could not be described as warm and friendly. But maybe that could be said for New York service generally. Thank you ~ Jon

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

The location is amazing. Near to the subway for a quick ride to Times Square. But everything you need in walking distance. Near to la guardia airport. Rooms are small but comfortable and have everything you need. I would stay here again.

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

Great location! Friendly staff.