Ilha da Culatra Mountain Vacations

Amazing hotel. The best in Alvor at a completely different level. Superb pool area no rushing for sunbeds and pools x 3 are amazing. Right on the beach front this place is and the most chilled experience for a holiday. Will definitely return.

Close to alvor, nice pool , large grounds.

Queues for everything here. Checking took nearly an hour, queues for sun beds, for food (I’ll get to the food), for drinks (you can get only 2 drinks per person, so a family of 4 need 2 members to go to the bar). Always running out of drinks around the pool. The food was terrible. I stayed for 6 days and ate in the hotel only 4 times. The worst cuts of “meat” used which resulted in mainly bones. Oh and the “kebab hut” took 30 mins to queue up for and 1 per person. So again, if the family want to eat from a snack bar they all need to queue for half an hour together. Really not what you expect from a hotel billing themselves as 4 star. Staff didn’t want to help with anything. Bars closed at 11, but last orders at 10.30 and lights turned off and kicked out at 11. You can then head to the piano bar, but must pay for the same drinks that you were just consuming in the beach bar. Additionally a security guy (PSG logo on T-shirt) would come around the pool each day at 4pm and aggressively “police” what was happening: people messing about in the pool, throwing a ball in the pool (yes! A ball!), sitting on the side of the pool drinking. All things that people were allowed to do for the 7 hours that not a single staff member was there, but at 4pm suddenly there were rules. The staff were predominantly not Portuguese and there was a huge language barrier. Don’t stay here

The property itself is nicely situated and adequate. In the United States it would be considered 3 stars. The problem is parking. They advertise on site self parking but they don't have enough and we regularly had to find a spot on the street on top of that there is nothing in your reservation that indicates how you get in the gate to check in. After check in you can use your key? Totally the wrong approach. The beach is great, pool and lounges are great. Breakfast included has a lot of options and is decent. Didn't have dinner there. The grounds are nice. No coffee maker in the room.

Hotel was okay for a short trip. The hotel was dated and was definitely not a 5 star. Personally think 3 star at max. Food was okay but would definitely advise booking the specialty restaurants over the buffet if all inclusive.

Lovely hotel, very friendly, helpful, kind staff. Rooms, hotel reception, lounge area, restaurant, poolside all very clean & well kept. Great choice for breakfast, no bar as such though.. couldn't come back and sit and have a drink in the evening. We stayed for 4 nights and room cleaned, tidied every day. Thanks for a lovely stay

Hotel was okay for a short trip. The hotel was dated and was definitely not a 5 star. Personally think 3 star at max. Food was okay but would definitely advise booking the specialty restaurants over the buffet if all inclusive.

This hotel was squeaky clean with this pleasant scent. Its location is perfect for a nearby beach offering chairs and umbrellas (but book in advance!) And the evening receptionist, Samuel, was AMAZING at suggesting us places to visit and restaurants to go eat at!!! Thank you for making our stay extra special!!!