Great Basin Mountain Vacations

Delightful stay

The property is still under construction. There was some confusion with the front desk staff with instructions on how to get to the room when the elevators were under construction. You would think the front desk staff would be able to give clear instructions based on the construction situation. Many of the amenities at the hotel are not available, however they still charge the full resort fee.

Worst hotel experience I have ever had. Bathroom ceiling was falling in, spa had mold on the washcloths for your face, bathrooms was disgusting, hotel staff was all new and not helpful, told I didn't check in on night one when I did and was in the hotel the whole day, then checked me in under a another persons name, overcharged fee, 3 plus calls and still only a partial refund for stay. I've stayed in so many hotels and never experienced anything like this.

Love the bright and airy atrium design, with its Caribbean islands feel. Staff was always helpful and very friendly. Had a brief sample of the buffet breakfast; there was a lot there I didn't get to sample. The pool is heated and there's a hot tub, which are both indoors. You're literally next door and across the street from the two nearest casinos; walking distance to all of them, and lots of restaurants, etc.

Great place we will visit again.

We had a wonderful two night stay. Staff were friendly and attentive and our room was perfect. The pool, restaurant and relaxing dining areas were all great, clean, great service and fantastic food.

Delightful stay

Great place we will visit again.

Amazing hotel perfect for families also don't miss the breakfast buffet here

Delightful stay

It’s a great property and condo with great amenities. Beautiful location

They took over 4 hours to bring us bath towels