Panhandle Plains Mountain Vacations

Very clean room. Different building name. Its actually butler's brothers. That was confusing. But all in all it was a nice stay

I absolutely loved my stay at Virgin Hotels Dallas! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process a breeze. The rooms are beautifully designed, incredibly clean, and the bed is one of the most comfortable I've ever slept in. The amenities here are unmatched. We spent our afternoon at The Pool Club, which has a vibrant Vegas-style atmosphere and stunning, unobstructed views of the Dallas skyline. We also grabbed drinks and relaxed in the Funny Library Coffee Shop—such a fun and cozy touch! The central location also makes it so easy to get around the city, whether you're heading to a game at the American Airlines Center or exploring downtown. A massive shout-out to the staff for going above and beyond to make our weekend perfect. I highly recommend this hotel for a fun getaway, staycation, or business trip. I'll definitely be back!

Hi, if you're looking for a true 5 start hotel this is not it. I didn't even want to take my shoes off in the room. The blinds were almost impossible to move up and down, the bathroom shower was nasty. I asked them in the am to bring me some hot water and no one showed up after 45 mins.

Newly remodeled, beautiful property

The property and rooms are excellent. The staff are wonderful and polite. I love staying here

Hi, if you're looking for a true 5 start hotel this is not it. I didn't even want to take my shoes off in the room. The blinds were almost impossible to move up and down, the bathroom shower was nasty. I asked them in the am to bring me some hot water and no one showed up after 45 mins.

The property and rooms are excellent. The staff are wonderful and polite. I love staying here

The hotel was located in a great area. Our room was so quiet, we heard nothing from the road or other rooms. The bed was comfy, pillows were ok, I prefer feather over foam. We had small issues with charging functionality on the bedside tables that weren’t resolved. So we used a power strip from the floor. We had drinks & appetizers at Astra which was very nice & very reasonably priced. The staff were wonderful. And having a free car service, as long as you were within 5 miles was great, as the average temperature while we were there was 95!!

Newly remodeled, beautiful property

I absolutely loved my stay at Virgin Hotels Dallas! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process a breeze. The rooms are beautifully designed, incredibly clean, and the bed is one of the most comfortable I've ever slept in. The amenities here are unmatched. We spent our afternoon at The Pool Club, which has a vibrant Vegas-style atmosphere and stunning, unobstructed views of the Dallas skyline. We also grabbed drinks and relaxed in the Funny Library Coffee Shop—such a fun and cozy touch! The central location also makes it so easy to get around the city, whether you're heading to a game at the American Airlines Center or exploring downtown. A massive shout-out to the staff for going above and beyond to make our weekend perfect. I highly recommend this hotel for a fun getaway, staycation, or business trip. I'll definitely be back!

Hi, if you're looking for a true 5 start hotel this is not it. I didn't even want to take my shoes off in the room. The blinds were almost impossible to move up and down, the bathroom shower was nasty. I asked them in the am to bring me some hot water and no one showed up after 45 mins.

Newly remodeled, beautiful property

Fantastic stay! Beautiful hotel and amazing staff who went above and beyond to make our anniversary weekend special.

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?