Captiva Island Mountain Vacations

Ultra modern and clean. Friendly staff

Hotel was fabulous. Modern look, clean a beautiful room. Staff was fantastic, friendly and helpful. Pool was great. The hotel is located right in the middle of things on 5th Avenue @Naples.

Just what we wanted beach and golf. Restaurant services could do better, food was overpriced.

Have been to this property numerous times. Was a little disappointed this visit. Not the special resort feel like in the past. Check in was easy. Entrance/main building clean. Noticed new patio pool chairs. Parking is good. Rooms smell a little musty probably from past flooding. Rooms looking dated. Carpet dirty and worn; frayed at edges Kitchen cabinet overlays peeling off. Rooms are dimly lit. Not enough lighting and yellowish bulbs makes it dreary. Clothing smelled musty when we returned home. People drinking and eating in the pool and leaving trash behind. Pool side tables not wiped down daily. Same table had sticky drink rings and crumbs on it for 3 days. On site restaurant pretty god for lunch options. Ping pong table/paddles need to be replaced. Several super friendly and helpful employees. Housekeeping is friendly and happy to bring you things you need. Guard at the gate on duty sporadically. Groundskeepers do a very nice job.

The property is beautiful and well-run with excellent amenities. The staff are friendly and extremely helpful. The room was pristine and spacious. The pool areas are gorgeous. Located in close proximity to many shopping/dining options. Highly recommend.

Maybe because I booked on Expedia and not with the hotel directly, the room was horrible. I had called the property to make them aware that it was a special time-my husband's birthday, the room as well as the location, left a lot to be desired. Thank God for Mae, the receptionist that changed our room the next day. The stay improved after that..the beach is beautiful

It’s a depersonalized place this Ritz, as most are, with mediocre food and service that repeatedly miss the mark.

Overall, the hotel was very clean. The staff is amazing. The pool is great and the overall service. highly recommend thank you.

Ultra modern and clean. Friendly staff

Just what we wanted beach and golf. Restaurant services could do better, food was overpriced.

Hotel was fabulous. Modern look, clean a beautiful room. Staff was fantastic, friendly and helpful. Pool was great. The hotel is located right in the middle of things on 5th Avenue @Naples.

Ultra modern and clean. Friendly staff

Just what we wanted beach and golf. Restaurant services could do better, food was overpriced.

Hotel was fabulous. Modern look, clean a beautiful room. Staff was fantastic, friendly and helpful. Pool was great. The hotel is located right in the middle of things on 5th Avenue @Naples.