Hispaniola Mountain Vacations

Great Experience, but Some Opening-Day Issues — 4/5 Stars I stayed at Majestic Colonial Punta Cana from November 7th to 9th with a group of eight people. Overall, we had a wonderful experience, although some issues affected our stay. The online check-in was excellent and convenient, but our rooms were delivered almost an hour late despite it being opening day. They were also farther apart than initially promised. Our biggest concern was the air conditioning, which barely worked in several rooms despite multiple reports. We also experienced water pressure issues that occasionally forced us to shower in other rooms. On the positive side, the resort is beautiful, and the food was outstanding in quality and variety. We enjoyed the sports bar, gym, nightclub, and adults-only pool. However, the main pool was not ready and appeared dirty. We also appreciated the early morning beach cleaning. The highlight was the exceptional staff: friendly, attentive, and genuinely welcoming. The waitstaff and butlers made our experience memorable. Check-out was quick and effortless, and we could enjoy the facilities until our transportation arrived. Despite some maintenance issues, we genuinely enjoyed our stay and would consider returning once these concerns are addressed.

Very good service and property management. Problem with mosquito. Food average.

Food was not very good and limited in selection. Room was too close to nightly theatre events and the music loud when attempting to sleep or watch tv. Property was very dated and needed maintenance. I wouldn't recommend staying there .....

Excelente

Good service

Excelente

Very good service and property management. Problem with mosquito. Food average.

Great Experience, but Some Opening-Day Issues — 4/5 Stars I stayed at Majestic Colonial Punta Cana from November 7th to 9th with a group of eight people. Overall, we had a wonderful experience, although some issues affected our stay. The online check-in was excellent and convenient, but our rooms were delivered almost an hour late despite it being opening day. They were also farther apart than initially promised. Our biggest concern was the air conditioning, which barely worked in several rooms despite multiple reports. We also experienced water pressure issues that occasionally forced us to shower in other rooms. On the positive side, the resort is beautiful, and the food was outstanding in quality and variety. We enjoyed the sports bar, gym, nightclub, and adults-only pool. However, the main pool was not ready and appeared dirty. We also appreciated the early morning beach cleaning. The highlight was the exceptional staff: friendly, attentive, and genuinely welcoming. The waitstaff and butlers made our experience memorable. Check-out was quick and effortless, and we could enjoy the facilities until our transportation arrived. Despite some maintenance issues, we genuinely enjoyed our stay and would consider returning once these concerns are addressed.

Very good service and property management. Problem with mosquito. Food average.

Good service

Great Experience, but Some Opening-Day Issues — 4/5 Stars I stayed at Majestic Colonial Punta Cana from November 7th to 9th with a group of eight people. Overall, we had a wonderful experience, although some issues affected our stay. The online check-in was excellent and convenient, but our rooms were delivered almost an hour late despite it being opening day. They were also farther apart than initially promised. Our biggest concern was the air conditioning, which barely worked in several rooms despite multiple reports. We also experienced water pressure issues that occasionally forced us to shower in other rooms. On the positive side, the resort is beautiful, and the food was outstanding in quality and variety. We enjoyed the sports bar, gym, nightclub, and adults-only pool. However, the main pool was not ready and appeared dirty. We also appreciated the early morning beach cleaning. The highlight was the exceptional staff: friendly, attentive, and genuinely welcoming. The waitstaff and butlers made our experience memorable. Check-out was quick and effortless, and we could enjoy the facilities until our transportation arrived. Despite some maintenance issues, we genuinely enjoyed our stay and would consider returning once these concerns are addressed.

Very good service and property management. Problem with mosquito. Food average.

If your objective is to swim in the ocean please know that would be impossible due to high waves, every day all day long. The beach has nice sand, no rocks however there are vendors who sell things and they are constantly asking you to buy something. Facilities need an upgrade; lobby is nice and rooms are clean but bathrooms by the pool need to be fixed. There is carpeted area by the pool which did not look sanitary. The food quality was not good. Young people who were entertainment were full of energy and they were trying very hard however the resort is small and the music was just too loud to be able to relax if you are not participating in activities. On the last day , out AC went out and we wanted to call the lobby just to realize that the phone in the room is not working. So we went to the lobby to report the AC not working but they never came to fix it. It is a cute resort but too bad they are not providing quality stay.