Greater Antilles Mountain Vacations

Great customer service. Highly recommended.

Food options for breakfast were good; lunch options good; dinner options were horrible.

I was so excited to stay here because it’s a “5 star resort” and it looked like it’d be a great time, but it felt more like a 3 star experience. Our bellhop, Josè, was so nice but at check in we were hit with a $150 incidentals charge per day, however, whatever you don’t spend from that $150 daily will be reimbursed at check out (you WILL spend that though. Drinks are $15+ a piece and food is overpriced.) We had to ask for our welcome drink which I thought was odd? Never had to do that before. I was 97% sure I added bfast to our room but was told I hadn’t and that it’d be $29/day per guest. THE BUFFET WAS TERRIBLE! Probably due to the remodel happening but only had continental breakfast options. Nothing to write home about. We stuck with Roots To Go croissants every morning which were pretty good. The pools were boring. Service was SO slow at Aura Adult Pool. No fun games at Margaritaville pool. Just kids splashing around. Palio was good for food but Iguanas was AMAZING! Roots & Caiku are ok. No nighttime entertainment which I’ve never encountered before. Only a magic show on Friday night which was probably the highlight of our stay AT the resort. The golf course is why we chose this resort and it was nice to play but the “ocean course” is only ONE hole by the ocean. False advertisement. I wasn’t impressed with this spot whatsoever & will never return for any reason. If you’re on the fence, I would try Hyatt or anywhere else.

The food was not the best in the Tappas. Bar , had bad rotten lettuce in my $18 salad and told the waitress who did nothing and went back to chatting with her coworkers, service was bad and the place was not busy . Staff standing around chatting , never checked in on us

Great customer service. Highly recommended.

Food options for breakfast were good; lunch options good; dinner options were horrible.

Great customer service. Highly recommended.

Food options for breakfast were good; lunch options good; dinner options were horrible.

I was so excited to stay here because it’s a “5 star resort” and it looked like it’d be a great time, but it felt more like a 3 star experience. Our bellhop, Josè, was so nice but at check in we were hit with a $150 incidentals charge per day, however, whatever you don’t spend from that $150 daily will be reimbursed at check out (you WILL spend that though. Drinks are $15+ a piece and food is overpriced.) We had to ask for our welcome drink which I thought was odd? Never had to do that before. I was 97% sure I added bfast to our room but was told I hadn’t and that it’d be $29/day per guest. THE BUFFET WAS TERRIBLE! Probably due to the remodel happening but only had continental breakfast options. Nothing to write home about. We stuck with Roots To Go croissants every morning which were pretty good. The pools were boring. Service was SO slow at Aura Adult Pool. No fun games at Margaritaville pool. Just kids splashing around. Palio was good for food but Iguanas was AMAZING! Roots & Caiku are ok. No nighttime entertainment which I’ve never encountered before. Only a magic show on Friday night which was probably the highlight of our stay AT the resort. The golf course is why we chose this resort and it was nice to play but the “ocean course” is only ONE hole by the ocean. False advertisement. I wasn’t impressed with this spot whatsoever & will never return for any reason. If you’re on the fence, I would try Hyatt or anywhere else.

Excellent stay. Warm ocean water with gentle waves, white sand, beautiful resort, great RIU party, great shows, great staff, lovely large pools. Every selection of food and then some ! Whole family had a wonderful time - we will be back!

Food options for breakfast were good; lunch options good; dinner options were horrible.