Western Mountains Honeymoon Vacations

Beautiful hotel, great location, friendly associates, but would not return to this location. Unfortunately many negatives.They offer what they call is a “kitchen” on every floor- coffee maker did not work and the ice machine did not work- spoke to an associate and was told coffee machine has been out for over 2 months and ice machine was probably a few years. They mentioned that I could go down to the floor below for coffee and the only available ice was downstairs main lobby closet. Was to get 2 waters in your room daily and did not on day 2- the “kitchen”I was told had some water, but at 8:30 the water was out Housekeeping was substandard, did not replace glasses, just rinsed out. Rug was not vacuumed, cold water handle in bathroom was loose and had to tighten a few times. Had dinner at the hotel what the picture showed on the website did not match what was served. We asked for dry salmon, came moist, too much butter/oil- asked if we could have bread to absorb the butter/oil and was charged $6 for a piece of bread. For paying close to $600. Per day I did expect better

small problem with the ac of the room, but we got switched to another room and that worked perfectly

Loved everything! Great view, beautiful grounds, loved the beach, food was outstanding. Staff very accommodating. Perfect get away

Charming and easy access to the Golf Course

5 stars. The service was phenomenal, the spa was great. The pool was beautiful, and a great walkable location to downtown. We also used the bikes to the beach in the AM and they have 4 cards you can use for free, for 4 hour intervals (which we took to dinner) including a G wagon and Maybach. They also supposed us with several treats and gave us a onesie for our baby on the way. Top notch and can’t wait to return.

5 stars. The service was phenomenal, the spa was great. The pool was beautiful, and a great walkable location to downtown. We also used the bikes to the beach in the AM and they have 4 cards you can use for free, for 4 hour intervals (which we took to dinner) including a G wagon and Maybach. They also supposed us with several treats and gave us a onesie for our baby on the way. Top notch and can’t wait to return.

Charming and easy access to the Golf Course

Beautiful hotel, great location, friendly associates, but would not return to this location. Unfortunately many negatives.They offer what they call is a “kitchen” on every floor- coffee maker did not work and the ice machine did not work- spoke to an associate and was told coffee machine has been out for over 2 months and ice machine was probably a few years. They mentioned that I could go down to the floor below for coffee and the only available ice was downstairs main lobby closet. Was to get 2 waters in your room daily and did not on day 2- the “kitchen”I was told had some water, but at 8:30 the water was out Housekeeping was substandard, did not replace glasses, just rinsed out. Rug was not vacuumed, cold water handle in bathroom was loose and had to tighten a few times. Had dinner at the hotel what the picture showed on the website did not match what was served. We asked for dry salmon, came moist, too much butter/oil- asked if we could have bread to absorb the butter/oil and was charged $6 for a piece of bread. For paying close to $600. Per day I did expect better

Loved everything! Great view, beautiful grounds, loved the beach, food was outstanding. Staff very accommodating. Perfect get away

The rooms that my family stayed had a very small window restricting the view of the external pond. We chose this place for a good view and the rooms didnt have even a regular window view. This was misleading in the description. We pay a good amount for our stay expecting a pond view but was disappointed.

Price was good for the amenities offered and location. Our room was just recently renovated.

Beautiful hotel, great location, friendly associates, but would not return to this location. Unfortunately many negatives.They offer what they call is a “kitchen” on every floor- coffee maker did not work and the ice machine did not work- spoke to an associate and was told coffee machine has been out for over 2 months and ice machine was probably a few years. They mentioned that I could go down to the floor below for coffee and the only available ice was downstairs main lobby closet. Was to get 2 waters in your room daily and did not on day 2- the “kitchen”I was told had some water, but at 8:30 the water was out Housekeeping was substandard, did not replace glasses, just rinsed out. Rug was not vacuumed, cold water handle in bathroom was loose and had to tighten a few times. Had dinner at the hotel what the picture showed on the website did not match what was served. We asked for dry salmon, came moist, too much butter/oil- asked if we could have bread to absorb the butter/oil and was charged $6 for a piece of bread. For paying close to $600. Per day I did expect better