West Phoenix Fishing Vacations

All staff was very polite especially the young lady that checked us in she made sure we had every need taken care of , room was clean. Breakfast was good I receive the wrong breakfast but staff replaced it and apologized. It would be nice if they would keep the pool and lazy river open at night that would be awesome. 👍 up would stay there again

cool place! Rooms are difficult to find it hard to navigate. Nice rooms though!

Priced out of range with respect to quality. Otherwise basically good.

This place surprised me! It’s fantastic. The tennis courts are amazing! Staff was great.

Initial check in was great. Then we found the room had not even been made up. Management acted quickly and found us a new room. Rooms in both suites had a musty odor but freshened up by opening the windows. A few ants greeted us in the bathroom at the sink as well. Overall a good stay.

Priced out of range with respect to quality. Otherwise basically good.

The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or weekend could impact service quality, as the hotel did not seem adequately equipped to deliver the level of service it aims to provide.

The property is absolutely outstanding. The staff, the grounds, the rooms and the cleanliness exceeded all expectations. This was our first time at the property but it will not be our last. See you again next year!

Everything from walking in to walking out was great! Exceptionally clean hotel, great friendly staff and very nice rooms!

cool place! Rooms are difficult to find it hard to navigate. Nice rooms though!

Initial check in was great. Then we found the room had not even been made up. Management acted quickly and found us a new room. Rooms in both suites had a musty odor but freshened up by opening the windows. A few ants greeted us in the bathroom at the sink as well. Overall a good stay.

The rooms are fine but we had an AC problem and at night we learned there is no helpdesk support to help you with the problem.

cool place! Rooms are difficult to find it hard to navigate. Nice rooms though!

Priced out of range with respect to quality. Otherwise basically good.