Norfolk - Virginia Beach Cheap Vacations

The hotel is beautiful

The hotel is beautiful

Our room wasn’t vacuumed. There was no soap in the bathroom. Also, the towels were out and not a full set. The bed was comfortable though.

The bad: Housekeeping was awful. Was there for a whole week and there was only ONE DAY that house keeping replaced our towels. Took two days to get replacement towels - TWICE- and it's only because I chased the housekeeper down to get them. Had to plead my case with her because she didn't have enough for the floor. I took the last of her towels and she still had at least half the floor to go still***This is obviously a management issue.**** Also had to go to front desk to get t.p. twice because housekeeping did not replace (guessing same reason- they didn't have enough to replace whole hotel that needed them). Had to buy our own pack from the little mart on the main floor one day bc the hotel had NONE Breakfast was sparse AT BEST. Two cereal options, bagel, toast, packaged mini muffin (one flavor), packaged hard boiled eggs, yogurt and pancakes. There were 'fresh' apples and mandarin oranges but the oranges were far past ripe and inedible. As stated in reviews MONTHS AGO- there was only one elevator. No exaggeration- we would wait nearly 10 minutes for the elevator to get to our floor (9 floor hotel). The fact that there is still only one elevator after it being down for months says management doesn't care. The good: our room was clearly cleaned very thoroughly prior to our check in. Have been to other hotels where we walked into a pile of sand. Staff was super friendly and helpful. store on 1st floor was convenient- staff there awesome as well. THE OCEANVIEW is great

Clean room, woundful beach view