Pigeon Island Cheap Vacations

Top-notch facility with some of the best people and food that you will find. The beaches at the bottom of the mountain are phenomenal full of wildlife nice clear water. It is one of the true paradises of the Caribbean.

Our stay at Royalton Saint Lucia was disappointing. The waitstaff, bartenders, and spa staff were lovely, and Taya, Josann, Kareen, and Tracy deserve special recognition. The spa staff thoughtfully acknowledged my birthday. Unfortunately, management and guest services were often rude, dismissive, and unhelpful. We were promised a move to a king room at 10:30 the next morning. At noon, it still wasn’t ready, and my follow-up was met with attitude. We were instructed to vacate our original room at noon and told the replacement would be ready by 3 p.m. It wasn’t ready until 8 p.m., with little explanation or communication. Taya ultimately helped resolve the situation. We would have understood limited availability if staff had been honest upfront. We then had to kill a cockroach in the replacement room. Basic requests, including a missing TV remote, were frustrating to address, yet calls and messages selling excursions, bottles, and extras were relentless. The food was disappointing, cocktails tasted watered down, and the included wine was unpleasant. A better bottle cost an additional $50–$60 or more. Some wonderful staff members tried to make our stay enjoyable, but the poor management, communication, and overall quality mean we would not return.

This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July or Aug, but looks like it will be very nice when it opens. As for Bay Gardens beach, the staff, particularly our butlers Prisca and Nage were phenomenal, as well as V from the excursion desk. They helped do special things for our anniversary as well as our sons birthday, and reserved areas on beach and by pool for us, as well as getting drinks and making reservations for us. The staff at the spa was also nice. The place NEEDS the new restaurant at sapphire to open. The restaurant on site was ok, though pretty slow. The other properties (hotel, inn and marina) look old and dated and we only had a drink there waiting for shuttle. The rooms at bay gardens beach were ok, though a bit dated and had some maintenance/ant issues. Maintenance and housekeeping were pretty quick to address what they could, but our entire reason for booking was to get a brand new all inclusive (we had booked the 3 br beachfront villa with private pool), so were expecting more for what we paid. Pool and beach good.

We had a wonderful one night at this hotel despite a massive rain storm coming through st Lucia that evening. The hotel can be found

We had a wonderful stay at the resort! The property was clean, well-maintained, and offered great amenities. The food was very good, and there was plenty to enjoy throughout our stay. We did have to switch rooms initially because our first room did not have a refrigerator, but the issue was addressed. The staff was always friendly, welcoming, and accommodating, which made the overall experience even better. Be prepared to walk up and down hills. They however shuttles with a wait if there is not on available immediately. Beautiful views of the sunset and mountains. The resort is does not have the normal shows and extreme entertainment like some places we have been. Very laid back and family friendly. Despite the minor inconvenience, we thoroughly enjoyed our stay and would definitely consider returning!

Top-notch facility with some of the best people and food that you will find. The beaches at the bottom of the mountain are phenomenal full of wildlife nice clear water. It is one of the true paradises of the Caribbean.

The staff was really helpful, especially the concierge. Angel was great; she helped me with my activities and planned my birthday dinner. I can’t complain about anyone there, though the portion sizes could be better.

Our stay at Royalton Saint Lucia was disappointing. The waitstaff, bartenders, and spa staff were lovely, and Taya, Josann, Kareen, and Tracy deserve special recognition. The spa staff thoughtfully acknowledged my birthday. Unfortunately, management and guest services were often rude, dismissive, and unhelpful. We were promised a move to a king room at 10:30 the next morning. At noon, it still wasn’t ready, and my follow-up was met with attitude. We were instructed to vacate our original room at noon and told the replacement would be ready by 3 p.m. It wasn’t ready until 8 p.m., with little explanation or communication. Taya ultimately helped resolve the situation. We would have understood limited availability if staff had been honest upfront. We then had to kill a cockroach in the replacement room. Basic requests, including a missing TV remote, were frustrating to address, yet calls and messages selling excursions, bottles, and extras were relentless. The food was disappointing, cocktails tasted watered down, and the included wine was unpleasant. A better bottle cost an additional $50–$60 or more. Some wonderful staff members tried to make our stay enjoyable, but the poor management, communication, and overall quality mean we would not return.

We had a wonderful stay at the resort! The property was clean, well-maintained, and offered great amenities. The food was very good, and there was plenty to enjoy throughout our stay. We did have to switch rooms initially because our first room did not have a refrigerator, but the issue was addressed. The staff was always friendly, welcoming, and accommodating, which made the overall experience even better. Be prepared to walk up and down hills. They however shuttles with a wait if there is not on available immediately. Beautiful views of the sunset and mountains. The resort is does not have the normal shows and extreme entertainment like some places we have been. Very laid back and family friendly. Despite the minor inconvenience, we thoroughly enjoyed our stay and would definitely consider returning!

The staff were all very friendly and extremely helpful. The food served at the Torquoise Restaurant was very well prepared and tasted amazing. Rooms were very spacious with beautifully decor and amazing balcony space. Some feedback would be that the pool is seawater and the walls are very rough. Given that it’s targeted as a family resort, a chlorine-based pool with smooth mosaic tiles will be better suited for children. For the rooms, cooking and dining hardware could be more well-equipped.

The room was very clean with a comfortable bed. The outdoor shower was such a cool experience. The food is very good. The spa was a very relaxing experience with an excellent view. The staff were great! Everyone was friendly and super helpful throughout my stay.