Hampton Roads Cheap Vacations

The entry ways into the building are dirty and the outside needs to be pressure washed. The hallways (stairs) to get to your room are dirty and smell of animals, spider webs and bugs nested in corners of baseboards.

Clean facility. Loved the pool and the proximity to everything

Everything & everybody was excellent!

Beautiful property but I paid for an ocean view room and got one with a glimpse of the ocean across a roof and mechanical equipment. It was very disappointing. Be sure to avoid rooms on the 10th floor!!

This property was a disappointment compared to other Hilton Vacation Resorts we have stayed at for several reasons: 1. The accessible room I reserved was not available for first two nights. They waived the resort fee but put us in small non-accessible room with a tub (not walk in shower) and no grab bars etc. When we finally got moved to the room we booked it was much bigger and what I expected with issues. See below. 2. The kitchen, while having nice counter tops and cabinets was sparcely provisioned. No mixing bowls, no mixer, no grater, and only 4 of everything (plates, utensils, etc.) The spoons and forks were for baby/salad. 3. No gas grills for grilling on property, just charcoal. 4. TV is satellite and gives you no names of channels or program names. You can not click to auto advance channels. You have to use a chart to determine channels. Figuring out how to adjust volume was difficult. 5. Had to search internet to determine how to get Samsung dishwasher to start. It was stuck in lock and would not start without special reset. 6. Showed up at pool at 10:45 AM on a Saturday and the gate was padlocked. No explanation. Other families waiting to. No one at aquatics office. Went to front desk and they said they thought there was a thunder warning, but did not know for sure, and could not contact anyone to explain. Pool eventually opened about 15 minutes later without explanation.

Staff was outstanding; caught a mistake in my booking (3 reservations versus just 1) and fixed it day 1. Helpful with sights to see and coupons for various locations. Will go back again. thank you for your service.

Room was very dirty with mold around the shower. A lot of deferred maintenance, with cracked tiles everywhere, cracked shower surround. Hardwood floors in back part of unit were quite disgusting. Will say location is great and nice to sit on the patio and listen to the ocean. Nest time will spend a little more to stay at a cleaner hotel.