Red Oak Cheap Vacations

I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone.

All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!

Beautiful resort. The Marina was beautiful and our room was incredible.

Everything was great accept going up and down the stairs with our luggage to get in the lower towns section. My husband and I both have lower back problems and my mother has congested heart disease. Everything else was great.

Love our stay. Rooftop bar is amazing!!!

Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par.

We will never stay again as there was no microwave, paid parking (for an empty parking lot), plus paid parking is not necessary no one is walking to any of the close locations. The paid parking was just a money grab. the bathroom needs up grading. Why is the toilet that close to the shower door and the glass door of shower can’t be opened if the bathroom door is even half open/a glass door at that. The fresh towel rack is over the toilet. Bathroom layout is just weird and small. Plus no free breakfast. We prefer their sister hotel Hampton Inn suite.

I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone.

Wonderful family love the stay

There was no accommodation for disabled or handicapped visitors the toilet was very not even a toilet helper to help no handicapped rails in bathroom my sister had knee and hip surgery and I requested a handicapped room and breakfast was fair no fruit only green apples I will not be staying at this hotel again Hilton was next door same price I do visit short pump twice a year for shopping was planning a ladies fellowship next year will not be using this hotel

You have to walk a block to park was the only negative thing about this place. It costs $10 to park. So just be prepared.

All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!